• NEW

Senior Customer Project Manager (human)

Neura Robotics • Metzingen

Your ideas shape our products

In Product Management, you'll shape the future of our technologies. You're not just responsible for developing new products and optimizing existing ones, but also for ensuring their market success. Your mission is to create innovative solutions that excite our customers and set new standards. As a central interface, you’ll closely collaborate with all development departments—from software to robotics to AI—and maintain direct communication with our customers. You identify market needs, translate these into clear concepts, and oversee the entire process up to market launch. You'll focus not only on the product but also on pricing, positioning, and profitability. Here, you’ll coordinate, provide key insights, and stand by your visions. If you love taking responsibility, thinking strategically, and turning ideas into groundbreaking products, Product Management with us is the perfect place for you. Create products that not only impress technically but also conquer the market!

• Full-time

Metzingen

from today Mission & Challenges

We are looking for an experienced Senior Customer Project Manager (m/f/d) to support our enterprise customers and partners in the successful implementation and continuous development of our robotics solutions.

In this role, you will serve as the primary point of contact between our customers and our internal Engineering, Product Development, and Sales teams. You will manage customer projects from planning through successful delivery, foster trusted partnerships, and ensure that our solutions create tangible business value.

Your Responsibilities

• Lead complex customer projects and act as the primary point of contact for our enterprise customers.

• Coordinate collaboration between customers, our NeuraGyms, and internal Engineering, Software Development, AI, and Sales teams.

• Plan and manage project timelines, budgets, and risks, ensuring successful implementation both within our NeuraGyms and at customer or partner sites.

• Communicate transparently with technical and executive stakeholders across multiple locations, facilitating workshops and project alignment meetings.

• Proactively identify opportunities and challenges, working closely with customers, partners, and internal teams to develop effective solutions.

• Support the growth of existing customer relationships and collaborate closely with Sales to identify and develop additional business opportunities.
  

What We're Looking For

• Bachelor's or Master's degree in Engineering, Business, or a related field.

• At least 7 years of experience in Project Management, Customer Success, Technical Account Management, or Consulting.

• Proven experience managing complex enterprise customer engagements and navigating demanding stakeholder environments.

• Excellent communication and presentation skills, with confidence interacting with executive-level stakeholders.

• Strong technical understanding of Robotics and Artificial Intelligence, with the ability to translate customer requirements into successful cross-functional execution.

• A structured, organized, and customer-focused working style with strong collaboration skills.

• Experience in robotics (software and AI), automation, or a comparable technology environment is considered a strong advantage.

• Familiarity with established project management methodologies such as Agile, Scrum, PMP, PRINCE2, or similar frameworks is desirable.

What you can look forward to

Creative Freedom and Agility

Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.

Passion for Winning

A passionate and highly skilled team of international experts aiming to redefine robot assistants.

Attractive Compensation

Enjoy a competitive salary package along with exclusive employee discounts.

One Team

Whether it's a summer party or company town hall meetings, we celebrate our successes together.

Professional Growth

Support for your personal and professional development.

Our values. The cornerstones of our success.

STRONGER TOGETHER​

We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.

PASSION DRIVES US​

We strive for technological progress in order to give people back their valuable time for enjoyable activities.

MAKING A CHANGE​

We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.

TRUST AND HONESTY

We live a high level of appreciation through open communication and transparency.

WE SPEED THINGS UP​

We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.

WE ARE HUMAN​

People are at the center of everything we do.

Our Location

Headquarters: Innovate in Riederich, Live in Metzingen and Stuttgart

Our headquarters in Metzingen and Riederich are the heart of our company. It's not just home to our offices, but also our production facilities, Academy, logistics, and Tech Labs—all working together to turn ideas into reality. Riederich itself is a small, peaceful town, just a kilometer away from Metzingen, a city with its own unique character. Metzingen is globally renowned as Outlet City, attracting visitors from all over the world. Here, you can enjoy exclusive designer stores in a relaxed and charming setting. The city also offers a variety of restaurants, cafés, and a down-to-earth Swabian coziness—perfect for unwinding after work.

Our application process

We ensure a transparent and efficient process and look forward to getting to know you during the application process.

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Your insight into our daily work

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Unsere Mission

David Reger Gründer und CEO

"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"

Sounds interesting?

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