Sr. Director, Communications

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

 

CIBC is seeking a seasoned communications leader to support Personal and Business Banking. As the Sr. Director, Communications, you'll shape and execute internal and external communications strategies that strengthen CIBC's profile in Canada, protect and enhance our reputation, and support senior leaders through complex, fast-moving environments. Reporting to the Vice-President, Communications, you'll work closely with teams across Personal and Business Banking and the broader CIBC enterprise as a senior trusted advisor to business leaders. You'll provide strategic counsel, hands-on execution, and real-time decision support across media relations, internal communications, issues management, executive support, and thought leadership. This is a highly visible, high-impact opportunity for a communications professional who brings sound judgment, strong writing skills, and the confidence to operate alongside senior executives.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

• Strategic Communications - Lead the development and execution of communications strategies that support Personal and Business Banking priorities and align to enterprise objectives.
• Executive Support - Prepare and brief senior executives and subject matter experts for town halls, interviews, speaking engagements, and other internal and external opportunities.
• Relationship Management - Build trusted partnerships with Personal and Business Banking leaders, Communications partners, and cross-functional stakeholders to deliver coordinated, high-impact communications.
• Issues Management - Provide senior-level counsel on reputational risk, stakeholder positioning, and response strategies, including scenario planning and real-time support during fast-moving situations.
• Thought Leadership - Identify and advance opportunities to elevate CIBC's perspective in the market through speeches, op-eds, presentations, and other external-facing content.
• People Leadership - Lead, coach, and develop a team responsible for delivering a high volume of internal and external communications materials in support of business priorities.

Who you are

• You have relevant experience. You bring 12+ years of experience in corporate communications, public affairs, journalism, or media relations, ideally within financial services, government, or another highly regulated environment.
• You know how to support senior leaders. You have demonstrated experience advising executives and operating effectively in high-stakes, time-sensitive situations.
• You communicate with impact. You have exceptional writing, editing, and verbal communication skills, with the ability to tailor messages for different audiences and channels.
• You understand the media landscape. You bring a strong understanding of the Canadian financial media environment and know how to build and maintain effective external relationships.
• You use sound judgment. You can navigate complex reputational issues with discretion, confidence, and a strong sense of accountability.
• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Strategic Communication Planning