Lead Cust Exp Specialist

India · Pune, IndiaFull-timePosted Aug 3, 2026
  • Responsible for all the commercial aspects of the customer Billing transactions and follows :
    • Organizing Earnest Money Deposits, Security Deposits, Bank Guarantees.
    • Order release in SAP and matching it with PO. 
    • Issuance of Tax Invoice, Debit Note, Credit note, Generate Proforma Invoice, in SAP, follow e-invoicing/IRN compliance and organizing e-waybill for goods movement.
    • Ensuring billing as per Customer PO terms & material movement and driving timely billing as per PO terms
    • Billing, Documentation, Project Reconciliation support and keeping records updated.Invoice uploading on customer portal under supervision of Matrix manager.
    • follow up with customer for various forms / documents required for dispatch
    • Provide instructions for movement of material & AWB, Check AWB draft and provide approval for final AWB under supervision of Matrix manager.
    • Close co-ordination with Operations, Sourcing for commercial documentation for claim of payment 
    • Documentation handling under supervision of Matrix manager for letter of credits and close coordination with Bank for timely collection of payment.
    • Compliance to Export norms. Export Lodgement with AD Banker under supervision of Matrix manager.
    • Compliance to GST and Tax laws under supervision of Matrix manager
  • Documentation support for Tax audits: 
    • Providing supporting documents required for Audits, Tax Assessments, Statutory Forms, reconciliation /utilization of e-waybills  under supervision of Matrix manager
  • Issuance, tracking and collection of Expired Bank Guarantees
  • Attend Project Reviews, cash calls to support business support functions in timely collection of payment under supervision of Matrix manager.

 

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