Job Description
Our Company is a global biopharmaceutical leader with a portfolio of prescription medicines, oncology, vaccines, and animal health products. We are driven by our purpose to develop and deliver innovative products that save and improve lives. With employees operating in more than 140 countries, we offer state of the art laboratories, plants and offices that are designed to Inspire our employees as we learn, develop, and grow in our careers. We are proud of our 125 years of service to humanity and continue to be one of the world’s biggest investors in Research & Development.
The vision for the Global Workplace and Enterprise Services (GWES) organization is to improve patient’s lives by providing world-class facility services & solutions that enable innovative research, medicines, & vaccines. We deliver critical building and site services, including facility management, emergency response, utilities (including electricity and water), and real estate strategy that provides a positive workplace experience to enable employees to perform their best work. The future of work and needs of the workplace are constantly changing so we are also seeking to re-imagine and continuously improve our operations and supporting business processes for our valued colleagues across our Company.
Position Summary
The Operations Manager is responsible for overseeing continuous operations of HVAC and site monitoring systems across the campus. This role ensures safe, compliant, and reliable utility and facility operations during assigned shifts, while leading frontline response and coordination activities. This position schedule is a rotating shift, days to nights to support 24/7 operation.
Key Responsibilities
Monitor and support operation of campus building automation and critical utility systems
Respond to alarms, system deviations, and equipment issues in real time
Coordinate with maintenance and engineering teams for issue resolution
Ensure systems operate within defined performance and compliance parameters
Serve as first responder for site events
Initiate responses and escalations per site procedures and processes
Monitor building automation systems
Identify abnormal trends and initiate corrective actions
Ensure timely documentation and communication of events and system status
Support shift reports, and operational metrics tracking
Lead and direct shift personnel, contractors, and support staff
Ensure proper shift handoffs and communication of critical information
Enforce safety policies, procedures, and “safe by choice” behaviors
Provide real-time decision-making during off-hours and emergency situations
Ensure adherence to GMP, safety, and environmental regulations
Support audits, inspections, and documentation requirements
Drive a strong safety culture and incident prevention mindset
Qualifications
High school diploma or technical degree required (engineering or related field preferred)
5+ years of experience in facilities, utilities, or plant operations
Strong knowledge of HVAC systems and building automation systems (BAS)
Required to work rotating shifts, including nights, weekends, and holidays
#MSJR
Required Skills:
Adaptability, Adaptability, Biopharmaceutical Industry, Biopharmaceuticals, Build Automation, Business Process Consulting, Business Processes, Business Process Improvements, Business Process Integration, Business Process Management (BPM), Business Process Modeling, Business Process Re-Engineering (BPR), cGMP Compliance, Computerized Maintenance Management Systems (CMMS), Decision Making, Electromechanical Troubleshooting, Facility Operations, Future of Work, HVAC Systems, Inventory Management, Maintenance Management, Oncology, Operational Efficiency, People Leadership, Production Scheduling {+ 2 more}Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$106,200.00 - $167,200.00This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.
The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.
We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.
You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Not ApplicableShift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
08/11/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
Requisition ID:R408847