Health Unit Coordinator - Internal Medicine

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Health Unit Coordinator - Internal Medicine

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

H80 Internal Medicine Telemetr-Nursing Institute

                      

Job Code

B12012

                     

Shift

Days

                       

Schedule

7:00am-7:30pm

                       

Job Summary

                         

Job Details

Join the dedicated team on Cleveland Clinic's H80 Internal Medicine Unit, where caregivers provide compassionate, high-quality care to a diverse patient population. H80 specializes in treating patients with a variety of complex medical conditions, including congestive heart failure, atrial fibrillation, pneumonia, diabetes, sepsis, gastrointestinal bleeding, myocardial infarction and angina.

Caregivers on H80 are supported by experienced clinical instructors and clinical nurse specialists who provide ongoing education, mentorship and clinical expertise. Annual competency training includes age-specific care and cardiac dysrhythmia/EKG interpretation, ensuring caregivers continue to grow their knowledge and deliver exceptional patient care.

As a Health Unit Coordinator (HUC), you will play an essential role in creating a welcoming and organized environment for patients, families and visitors. By providing exceptional customer service and utilizing your strong administrative and clerical skills, you will help coordinate the daily operations of the unit, support the healthcare team and contribute to a seamless patient care experience. Your attention to detail and commitment to teamwork will help ensure caregivers can focus on delivering the highest quality care to every patient.

A caregiver in this position works days. 7:00am—7:30pm. 

 

A caregiver who excels in this role will:  

• Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. 

• Respond to patient call lights and make rounds.  

• Assist with processing patient admissions, transfers and discharges. 

• Assist patients and families with wayfinding and direct them to available resources. 

• Assemble and maintain patient medical records and other documents related to patient care. 

• Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. 

 

Minimum qualifications for the ideal future caregiver include:  

• High School Diploma or GED 

• One year of experience in a customer service-related role 

• Experience with typing, computer training or equivalent coursework 

 

Preferred qualifications for the ideal future caregiver include: 

• College degree 

• Microsoft Office experience 

 

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.