Vendor Management Specialist

Webroot

Waterloo, CanadaCA$60k–CA$90kPosted Jul 28, 2026

OPENTEXT - THE INFORMATION COMPANYOpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered.At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. YOUR IMPACTThe Global Source-to-Procure team plays a critical role in maximizing the value of OpenText’s supplier partnerships. As a Vendor Management Specialist, you will help ensure vendors deliver quality services, meet compliance requirements, and support business success. This role offers the opportunity to collaborate across procurement, legal, IT, and business teams while helping strengthen vendor governance, risk management, and operational efficiency. WHAT THE ROLE OFFERS<ul><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Develop and maintain collaborative relationships with vendors to drive service excellence and positive business outcomes.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Act as a primary point of contact for vendor performance matters, supporting resolution of issues and continuous improvement efforts.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Partner with internal stakeholders to evaluate supplier performance, gather feedback, and recommend enhancements.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Support vendor risk assessments and collaborate with IT, Legal, and business partners to mitigate operational, security, and compliance risks.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Provide reporting and insights on vendor performance, risks, opportunities, and procurement activities to support decision-making.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Conduct spend and contract analyses to identify savings opportunities, improve compliance, and support strategic sourcing activities.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Contribute to vendor consolidation, tail-spend reduction, and process improvement initiatives that enhance procurement effectiveness.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Stay informed on industry trends, best practices, and emerging technologies that support procurement excellence. </li></ul>WHAT YOU NEED TO SUCCEED<ul><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Bachelor’s degree in Business, Supply Chain Management, or a related field; relevant certifications are considered an asset.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">3-5 years of experience in vendor management, procurement, or supply chain operations, ideally supporting indirect spend categories.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with vendor negotiations, contract management, supplier performance management, and risk assessment.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Familiarity with vendor master data management and procurement best practices.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Excellent communication and relationship-building skills with both internal and external stakeholders.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Ability to manage multiple priorities independently in a fast-paced, collaborative environment.</li><li style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Experience with SAP Ariba or similar procurement platforms is considered an asset. </li></ul>ONE LAST THINGOpenText is more than just a corporation; it is a global community where trust is foundational, the bar is raised, and outcomes are owned. Join a team where your ideas are valued, your development is supported, and your work helps deliver meaningful impact across the organization. OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at <a href="mailto:hr@opentext.com">hr@opentext.com</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace. Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our <a href="https://careers.opentext.com/us/en/why-join-us">Why Join Us</a> page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off. Salary Range: $60,000 - $90,000; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.