Field Operations Manager

Role: Field Operations Manager

Comp: Salaried, exempt

Mileage and travel reimbursement in addition to base

Schedule: Full-time Monday–Friday

Location: Field-based (state-specific)

Reports to: Clinical Manager / Branch Director / Director of Clinical Education

Adaptive Home Health is building a higher-acuity, patient-centered, skilled home health model. Our ultimate mission is to dramatically improve patient access to home health care.

The Field Ops role is how we make that mission scale: you guide newly hired and transitioning clinicians through real-world home health practice, validate their clinical competency, and model the standard of care every patient deserves.

 

Who We Are:

We build technology to better support our field clinicians — faster and more supported. Our clinicians are the customers of our engineering team. Our charting product is designed to reduce documentation burden and keep visits moving, and our scheduling product (launching soon) will make it easier to coordinate visits, reduce last-minute changes, and protect clinician time.

For Field Ops specifically, you'll have direct input into how those tools evolve through AI focus groups — your frontline experience shapes the product roadmap.

If you have strong clinical judgment, love developing other clinicians, and want autonomy with real organizational impact, this role gives you a meaningful blend of patient care, teaching, and product influence.

What you will do:

Time allocation: 75% field work (independently or with new joiners), 15% dedicated education time at your local branch, 10% special projects (e.g., AI focus groups, improving education resources)

Precept and coach newly hired clinicians during patient visits, providing real-time clinical guidance and feedback

Provide hands-on mentorship and support to new joiners — with particular focus on clinicians with no prior home health experience

Evaluate and sign off on new joiners' clinical competency through structured observation during patient visits

Assist with skills lab training sessions and other structured onboarding activities

Administer and support end-of-orientation assessments for new hires

Serve as a resource and primary point of contact for new joiners throughout their orientation period

Maintain a reduced but active patient caseload to stay current with clinical practice while dedicating meaningful time to precepting and teaching

Maintain quality standards, including <15% missed visit rate

Model best practices in OASIS documentation, clinical decision-making, and adherence to Conditions of Participation (CoP)

Identify and escalate concerns related to new joiner readiness or patient safety to the Clinical Manager

Participate in AI charting product improvement focus groups, contributing frontline clinical insight to refine and enhance Adaptive's tools and workflows

Why Adaptive

A multiplier role: You'll directly shape 20+ new clinicians per year — your impact compounds in a way direct patient care alone can't.

Stable salaried comp: Predictable annualized pay at $109,200 for 25 points/week, so your move doesn't come with comp uncertainty.

Real organizational influence: You'll participate in AI focus groups that drive product decisions affecting every field clinician.

Investment in your growth: We cover COS-C training + exam fees and provide an annual education fund.

Cutting-edge tech built for clinicians: Charting tools designed to reduce documentation burden; scheduling product launching soon.

Mission-driven work: We are here to expand access to high-quality home health care, and we want clinical leaders who take pride in raising the standard.

Requirements

Must-haves

Active, unrestricted state OT license

Minimum 2 years of home health experience (current or prior employer)

Clean disciplinary record — no adverse action in the last 12 months

No licensure encumbrances within the last 5 years

Current CPR/BLS certification

Current state driver's license and comfort with field-based work

Strong clinical assessment skills and OASIS knowledge

Patient, encouraging communication style with the ability to give constructive feedback

Paraprofessionals (COTA, PTA, HHA) are not eligible

Nice-to-haves

Prior experience as a preceptor, clinical mentor, or educator in any setting

COS-C certification (or willingness to obtain — we cover the cost)

Familiarity with Homecare Homebase (HCHB) and PointCare

OASIS-E2 trained, HCS-D, or wound care certification

Experience training clinicians who are new to home health