Learning and Development Senior Associate

Industry/Sector

Not Applicable

Specialism

IFS - Knowledge Management

Management Level

Senior Associate

Job Description & Summary

The Opportunity

Join our Acceleration Center Mexico and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As a Learning and Development Senior Associate, you will play a pivotal role in designing and delivering innovative training programs that enhance employee skills and knowledge. Within our Internal Firm Services practice, you will collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees, aligning with market developments and firm strategy. As a Senior Associate, you will focus on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality outcomes. Embracing increased ambiguity, you will be comfortable when the path forward isn’t clear, using these moments as opportunities to grow.

In this role at PwC, you will foster a culture of continuous learning and professional growth within the organization. You will use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems, while upholding and reinforcing professional and technical standards. Your ability to interpret data to inform insights and recommendations will be crucial in driving the success of our learning and development initiatives.

Responsibilities

• Data analysis in Excel, including course summaries, reports, and experience using a Learning Management System
• Strong stakeholder management skills and a service-oriented mindset
• Logistics management experience
• Designing and delivering innovative training programs to enhance employee skills and knowledge
• Collaborating with subject matter specialists to strategize effective learning solutions
• Utilizing adult learning theories to develop engaging and impactful training content
• Managing learning platforms and systems to facilitate seamless training experiences
• Developing curriculum and learning objectives aligned with organizational goals
• Facilitating training sessions and discussions to promote a culture of continuous learning
• Analyzing data to inform insights and recommendations for training improvements
• Engaging with stakeholders to understand and address training needs and expectations
• Implementing e-learning and virtual classroom solutions to expand training accessibility
• Coordinating with project teams to align training initiatives with firm strategy and market developments

What You Must Have

• Bachelor's Degree in Administration, Pedagogy or related administrative fields
• At least 4 years of experience in Learning and Development, preferably in a professional services firm
• Oral and written proficiency in English is required
  

What Sets You Apart

• Excelling in stakeholder engagement and management
• Developing innovative learning strategies and solutions
• Utilizing Learning Management Systems (LMS) effectively
• Facilitating impactful training and development sessions
• Demonstrating proficiency in curriculum development and design

Travel Requirements

Up to 20%

Job Posting End Date