Senior Director, Chief of Staff - Global Business Unit

Madison, NJ · Dublin, Ireland · Boudry, Switzerland · Princeton, NJ · Devens, MA · New Brunswick, NJPosted Jul 28, 2026

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Director, Chief of Staff serves as a strategic advisor, operational leader, and execution partner to the Senior Vice President, Global Business Unit. The role is accountable for driving strategic alignment, governance, execution excellence, organizational effectiveness, and enterprise-wide coordination across the Global Business Unit.

The incumbent leads the development and execution of operating mechanisms that translate business strategies into measurable outcomes while ensuring alignment with enterprise objectives. The role acts as a central integrator across site Strategy & Operations organizations, Quality, Manufacturing, Supply Chain, Finance, Human Resources, Digital, Technical Operations, and other key business functions to ensure effective decision-making and flawless execution.

This position is responsible for establishing governance frameworks, leading strategic planning activities, driving risk identification and mitigation processes, overseeing performance management systems, and ensuring operational excellence across complex global initiatives.

The Senior Director, Chief of Staff must ensure that activities supporting GMP-regulated operations are conducted in compliance with applicable regulatory requirements, Quality Management System (QMS) standards, data integrity principles, company policies, and current Good Manufacturing Practices (cGMPs). The incumbent must comply with all Security, Environmental Health & Safety, Privacy, and Compliance requirements applicable to the position.

Location(s)

New Jersey (New Brunswick, Lawrenceville, Giralda Farms) or Massachusetts (Devens), USA; Dublin, Ireland; Boudry, Switzerland

Key Responsibilities

Strategic Direction & Business Execution

Partner with the SVP, Global Business Unit to define, communicate, and execute strategic priorities aligned with enterprise objectives.
Lead development of annual business plans, long-range strategies, organizational priorities, and execution roadmaps.
Translate strategic objectives into measurable deliverables, governance processes, and accountability.
Support executive decision-making through analytics, business insights, scenario planning, and strategic recommendations.
Drive strategic alignment across leadership teams to ensure effective prioritization of resources, investments, and organizational initiatives.
Lead preparation of executive reviews, business updates, leadership presentations, and Board-ready materials as required.

Cross-Functional Leadership & Multi-Site Coordination

Partner with Site Strategy & Operations leaders to align strategic priorities, coordinate execution activities, and ensure consistency across locations.
Lead and influence cross-functional teams responsible for enterprise initiatives, transformation programs, productivity efforts, and business-critical deliverables.
Coordinate complex, multi-site responsibilities and drive resolution of cross-functional issues impacting business objectives.
Facilitate collaboration among Quality, Manufacturing, Supply Chain, Finance, Human Resources, Digital, Engineering, and Technical Operations organizations.
Establish operating mechanisms that improve accountability, visibility, and execution effectiveness across the Global Business Unit.

Governance, Risk Management & Organizational Performance

Develop and maintain governance processes supporting business execution, operational reviews, strategic programs, and leadership decision-making.
Define and monitor key performance indicators (KPIs), metrics, dashboards, and management reporting systems.
Manage strategic business reviews and performance assessments to ensure achievement of organizational goals.
Develop and implement proactive risk management strategies, including identification, assessment, mitigation, escalation, and monitoring of risks.
Lead issue resolution, contingency planning, and business continuity activities supporting critical business operations.
Ensure governance practices align with internal controls, regulatory requirements, and organizational policies.

Operational Excellence & Continuous Improvement

Drive continuous improvement initiatives focused on organizational effectiveness, process simplification, and execution excellence.
Implement best-in-class operational practices to improve efficiency, productivity, resource utilization, and business performance.
Establish data-driven decision-making frameworks that support objective assessment of operational and strategic performance.
Use performance metrics and analytics to identify improvement opportunities and corrective actions.
Promote a culture of accountability, transparency, operational discipline, and continuous learning.

Digital Transformation, AI & Innovation

Serve as a business leader for digital transformation and innovation initiatives across the Global Business Unit.
Identify opportunities to leverage Artificial Intelligence (AI), automation, advanced analytics, and emerging technologies to improve productivity and business outcomes.
Evaluate digital solutions and develop strategic implementation roadmaps.
Partner with Enterprise Digital, Data Science, and Technology organizations to scale innovative capabilities.
Promote adoption of AI-enabled decision support tools, predictive analytics, and digital workflow solutions.
Ensure implementation of digital initiatives complies with cybersecurity, data governance, privacy, and quality requirements.

Organizational Effectiveness & Executive Support

Act as a trusted advisor to the SVP and leadership team, providing strategic counsel, operational guidance, and execution support.
Facilitate leadership team effectiveness through governance, prioritization, communication planning, and action management.
Drive goal-setting processes, organizational planning activities, and strategic alignment sessions.
Support enterprise transformation activities through structured change management, stakeholder engagement, and communication strategies.
Develop executive communications, leadership messaging, organizational updates, and business narratives.

Compliance & Quality Management

Ensure activities are executed in accordance with company policies, quality standards, regulatory requirements, and applicable procedures.
Support inspection readiness and audit preparedness activities where applicable.
Ensure quality risk management principles are integrated into decision-making and operational planning.
Maintain documentation, governance records, performance tracking systems, and business controls in accordance with established standards.

Qualifications & Experience

Required

Bachelor's degree in Business Administration, Engineering, Life Sciences, Finance, or related disciplines.
Minimum fifteen (15) years of progressive leadership experience within the pharmaceutical, biotechnology, healthcare, or other highly regulated industries.
Demonstrated experience supporting senior executive leadership and driving enterprise-level strategic initiatives.
Extensive experience leading large-scale, cross-functional initiatives within a matrixed global organization.
Proven track record managing business performance, governance processes, strategic planning, and organizational effectiveness initiatives.
Experience leading cross-functional teams without direct reporting authority.
Strong knowledge of risk management, operational excellence, business process improvement, and performance management methodologies.
Demonstrated expertise in executive communications, stakeholder engagement, and organizational leadership.
Strong analytical, financial, problem-solving, and strategic thinking capabilities.
Excellent verbal, written, presentation, facilitation, and influencing skills.
Experience in implementation of digital transformation and systems implementation

Preferred

MBA, MS, MPH, Engineering, Data Science, or other advanced degree.
Experience supporting Global Business Units, Technical Operations, Manufacturing, Supply Chain, or enterprise leadership teams.
Experience implementing Artificial Intelligence, automation, digital transformation, or advanced analytics solutions.
Certification in PMP, Lean Six Sigma, Agile, Change Management, or related disciplines.
Knowledge of GMP, Quality Systems, regulatory compliance, and pharmaceutical product lifecycle management.
Global leadership experience across multiple sites and regions.
Digital and AI experience

On-Site Protocol / Work Environment Expectations

This position operates within a hybrid work model and requires regular on-site presence to support leadership engagement, business operations, and strategic execution.
Travel may be required to support multi-site business activities, leadership meetings, governance forums, enterprise initiatives, and strategic planning sessions.
The incumbent must be capable of effectively operating across multiple time zones and global teams.
When entering GMP-regulated manufacturing, laboratory, warehouse, or operational areas, all required site procedures, training requirements, gowning standards, safety requirements, and environmental controls must be followed.
The position requires significant interaction with executive leadership teams and may require flexibility in work schedules to support business priorities.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Compensation Overview:

Devens - MA - US: $243,120 - $294,601 Madison - Giralda - NJ - US: $227,210 - $275,329 New Brunswick - NJ - US: $227,210 - $275,329 Princeton - NJ - US: $227,210 - $275,329

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

Health Coverage: Medical, pharmacy, dental, and vision care.

Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1604850 : Senior Director, Chief of Staff - Global Business Unit