The Purchase to Pay Processing Officer is responsible for supporting the accurate, timely and compliant processing of Defence accounts payable invoices and follow-up within a shared services environment. The role supports the offshore invoice processing team with guidance and coaching for Downer invoice processing, invoice queries and exception handling. Working closely with internal stakeholders, business contacts and the outsourced service provider, the role is responsible for stakeholder management, clear communication and timely resolution of escalations relating to invoice processing.
Key Responsibilities
- Process accounts payable transactions relating to Defence including invoices, queries, and escalations in accordance with established policies and procedures.
- Review, reconcile and maintain accounts payable records pertaining to Defence, ensuring discrepancies and processing issues are investigated and resolved in a timely manner.
- Maintain and support the resolution of Aged Invoices with in Kofax, assisting with actioning follow up to BU’s and resolving issues.
- Partner with the outsourced accounts payable service provider to ensure service levels, performance expectations and operational requirements are consistently achieved.
- Monitor service delivery issues, manage escalations and support the resolution of process exceptions and transaction-related queries.
- Maintain and update standard operating procedures, process documentation and records to support governance, compliance and audit requirements.
- Identify opportunities to improve processes, enhance efficiency and contribute to the continuous improvement of the purchase-to-pay function.
- Build and maintain strong working relationships with Finance, Procurement, business stakeholders and external partners, providing clear communication and support on accounts payable processes.
What You Will Bring
- Demonstrated experience in Accounts Payable within a large or complex organisation, including the processing of high-volume transactions.
- Sound knowledge of accounts payable processes, financial controls and compliance requirements.
- Experience using enterprise finance systems such as SAP, Oracle, JD Edwards or similar platforms, with JDE and Kofax experience considered advantageous.
- Strong stakeholder management skills with the ability to build collaborative relationships across business teams and service providers.
- Proven problem-solving capability, with experience investigating issues and coordinating effective resolutions.
- Excellent organisational skills, attention to detail and the ability to manage competing priorities while meeting service expectations and deadlines.
- Effective written and verbal communication skills, supported by intermediate Microsoft Excel and Word capabilities and a proactive, customer-focused approach.
Benefits Of Working with Downer
- Work with an ASX listed company, working with market leaders.
- Grow your career with us, we are passionate about giving our people opportunities to grow through personal and professional development and continuous learning:
- Professional development programs
- Access to professional memberships and industry networks
- Professional development programs
- Be part of a team that cares, we foster a work environment built on support that is flexible around our employee’s wellbeing needs:
- Flexible work arrangements
- Parental leave
- Employee Assistance Program
- Programs promoting diversity and inclusion
- Flexible work arrangements
- A range of Corporate Benefits, including:
- Discounted services (car hires, hotels, insurance, retail stores, gyms)
Why Downer?
As a trusted name in infrastructure, transport, facilities management, and construction, Downer is committed to delivering projects that create a lasting, positive legacy. We’re committed to building a team that reflects the diverse communities we serve, and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.
As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.