Senior People Program Manager (m/f/d) - Performance & Growth

Senior People Program Manager (m/f/d) - Performance & GrowthDüsseldorfPeople & Talent /Full time /On-siteapply for this jobRedefine the future of live entertainment techWelcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure.With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth.Join us and build the future of live entertainment.About this role: Your  Mission: Building & Managing the Frameworks for Excellence.  In this newly created role, directly reporting to the VP People, your intial focus will be to build, scale, and refine our Performance & Talent Enablement engine. You will ensure that our "high bar" for excellence is matched by transparent success matrices, reward logics, and high-velocity growth paths. As we scale, you will eventually expand your scope to lead other strategic People Programs, ensuring that every touchpoint of the vivenu journey is designed for maximum impact. Your responsibilities will be: 1. Performance, Career & Reward Architecture Program Design & Audit: You evolve and manage our performance cycles and growth frameworks to meet the demands of a rapidly expanding organization. You ensure thorough execution by building high-quality growth & feedback loops and leveraging data-driven insights. Calibration Leadership: You facilitate and lead performance calibration processes across all departments and the entire organization to ensure company-wide alignment. Job Leveling & Career Frameworks: You design, implement, and scale vivenu’s global job leveling and career pathing architecture. You partner with leadership to define clear competency matrices and grading systems, ensuring transparency, equity, and a clear trajectory for talent progression across all departments. Total Rewards Integration: You partner closely with Finance and our Founders to continuously evolve our promotion and bonus logic, ensuring we effectively track, recognize, and reward our top performers. 2. Talent Enablement & Growth Execution High-Potential Programs: You design and manage tailored development initiatives and "Fast Track" programs to accelerate the growth of our top performers and future leaders. Manager Toolkits: You develop enablement programs and operational resources that empower our leads to act as effective coaches. You ensure a consistent leadership experience where high expectations are balanced with high support. Closing Skill Gaps: You identify systemic training needs across the organization and launch targeted learning interventions that empower employees to constantly stay ahead of our performance bar. 3. Scaling & Program Evolution People Tech Ownership: Own and optimize the digital tools that power our people programs, ensuring the experience is seamless and data-driven for every user. Future Program Expansion: Once the performance engine is stabilized, you will take on the design and execution of other key People Programs, acting as a versatile builder for the People Team. 4. Integrated People Experience Collaborative Design: Work closely with the broader People Team, e.g. People Partner and People Ops Team, to ensure our performance and growth philosophy is woven into the entire employee lifecycle. What you need to succeed in this role: You bring several years of HR experience, including a minimum of 2 years in a similar...