Customer Engagement Lead discussions with customer stakeholders and decision makers to identify and advance sales opportunities. Build trusted relationships with customers, partners, and internal teams. Drive AI, cloud, and security transformation conversations aligned to customer priorities. Collaborate with ATU, CSU, ISD, GPS, and partner teams to orchestrate and close opportunities. Address customer feedback, mitigate risks, and develop recovery or growth plans when needed. Manage and maintain a healthy sales and consumption pipeline. Analyze market trends, whitespace opportunities, and customer needs to develop sales strategies. Support solution development and cross-functional execution plans. Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience OR 6+ years of technology-related sales or account management experience. Professional proficiency in English, with the ability to communicate effectively with customers, executives, and cross-functional stakeholders in both written and verbal business environments. Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience OR 8+ years of technology-related sales or account management experience. 3+ years of solution sales or consulting services sales experience
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