Service Now Developer

Skip to main contentSign InService Now Developer page is loadedService Now DeveloperApplylocations3609 OM Halyard Indiatime typeFull timeposted onPosted 30+ Days Agojob requisition idREQ_26_31349Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch140+ years serving healthcareOver 14,000 teammates worldwideServing healthcare partners in 80 countriesManufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland40+ distribution centersPortfolio of 300 propriety and branded product offerings1,000 branded medical product suppliers4,000 healthcare partners servedJob Summary:We are seeking a skilled ServiceNow Developer (P2 Level) with strong hands-on experience in platform development and integrations. The ideal candidate will have expertise across multiple ServiceNow modules, including ITSM, CMDB, ITOM, Service Portal, SPM, SSO, Custom Applications, MID Server, and Flow Designer, along with deep knowledge of REST-based integrations.This role requires a strong technical foundation, the ability to deliver scalable solutions, and a proactive approach to automation and platform optimization within an enterprise environment.Key Responsibilities:Design, develop, and implement scalable solutions on the ServiceNow platform aligned with business requirements.Provide hands-on development across modules such as ITSM, CMDB, ITOM, Service Portal, SPM, and Custom Applications.Build and maintain inbound and outbound integrations using REST APIs, JSON, Scripted REST APIs, and IntegrationHub.Configure and manage SSO (Single Sign-On) integrations with external identity providers (e.g., Azure AD).Work with MID Server for integrations, discovery, and orchestration use cases.Develop and optimize solutions using Flow Designer, workflows, and automation capabilities.Customize forms, UI policies, client scripts, business rules, and Service Portal widgets.Maintain and enhance CMDB data quality and support ITOM capabilities like Discovery and Service Mapping.Develop and deploy custom applications using best practices and scoped application architecture.Troubleshoot platform issues, provide L2/L3 support, and ensure high availability and performance.Collaborate with cross-functional and global teams to gather requirements and deliver solutions.Participate in code reviews, release management, and platform upgrades.Required Skills & Experience:3–5 years of hands-on experience in ServiceNow development.Strong expertise in:ITSM (Incident, Change, Problem, Request Management)CMDB & Asset Management fundamentalsITOM (Discovery / Service Mapping – working knowledge preferred)Service Portal development (widgets, pages, UI customization)SPM (Strategic Portfolio Management basics)Flow Designer and workflow automationCustom Application development (Scoped Apps)Strong experience with:SSO integration (SAML/OAuth, Azure AD preferred)MID Server setup and maintenanceVery strong expertise in integrations:REST APIs (Inbound & Outbound)JSON/XML handlingScripted REST APIsIntegrationHub spokesStrong knowledge of ServiceNow platform architecture, Glide APIs, and JavaScript.Familiarity with Agile/Scrum methodologies.Preferred Qualifications:ServiceNow CSA (Certified System Administrator) – MandatoryServiceNow CAD (Certified Application Developer) – PreferredCertifications or exposure in CIS-ITSM/CIS-ITOM /CIS-SPM modulesSoft Skills:Strong analytical and problem-solving skillsGood communication and stakeholder management...