Mortgage Consultant- Outbound Team

Skip to main contentWe use cookies to make the safest and most effective website possible.Newrez LLC NMLS# 3013Also doing business as Shellpoint Mortgage Servicing1100 Virginia Drive, Suite 125Fort Washington PA 19034For licensing information, go to:www.nmlsconsumeraccess.org Newrez NMLS Consumer AccessDoing business as Newrez Mortgage in the states of Arkansas and Texas.  Website approval pending with the New York Department of Financial Services.Disclosures:Licensing & Disclosure InformationTerms & ConditionsPrivacy PolicyWebsite AccessibilityNewrez Fee Schedule NoticeServicing Legal DisclosureCA Privacy PolicyDo Not Sell My Personal Information - CA ResidentsRead Full Privacy MessageDeclineAccept CookiesJoin UsSign InMortgage Consultant- Outbound Team page is loadedMortgage Consultant- Outbound TeamApplylocationsRemote, MIRemote, NCRemote, TXUS Remote SCUS Remote FL Eastern TimeView All 6 Locationstime typeFull timeposted onPosted 29 Days Agojob requisition idR9901Who We AreAt Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.POSITION SUMMARYThe Mortgage Consultant is responsible originating a variety of different types of loans all focused on servicing our existing customers and first home purchase business.Location: RemoteHours: Sunday through Thursday 11:00 am to 8:00 pm ESTDESCRIPTIONDuties and ResponsibilitiesOriginate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from: internet, direct mail campaigns, referrals, or other special marketing campaigns.Engage with consumers, determine their needs, and offer the appropriate products.Manage a loan pipeline from application to closing, collaborating with underwriting, processing, and other teams to ensure timely and accurate loan approvals.Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals etc.Ensure adherence to federal and state lending regulations, including the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending standards, maintaining accurate and compliant documentation.Provide superior customer service.Meet individual monthly sales goals.Stay informed of developing trends in the mortgage industry.Maintain compliance with the Newrez Code of Conduct.Performs related duties as assigned by management.Qualifications and Education RequirementsActive NMLS license - Passed SAFE.Associates Degree or Bachelor’s Degree preferred.Origination experience in the mortgage or banking industry required.2+ years’ origination experience.A solid understanding of appraisals, title reports and product guidelines.Must maintain mortgage licenses by completing mandatory annual continuing education.Experience utilizing persuasive communication skills, inside sales experience preferred.Skills, Abilities, and KnowledgeAbility to connect with borrowers, friendly demeanor, customer service oriented.Proficiency with loan origination system (H2O), CRM platform (Salesforce), and communication tools (Microsoft Outlook, Teams), with the ability to adapt to new digital tools.Ability to maintain high levels of communication and urgency, including returning all voicemails within 24 hours.Ability to work efficiently and accurately with proven success in a fast-paced environment.Must be detail-oriented and demonstrate careful decision-making skills.Ability...