Join Chubb as a Product Services Manager and bring your Commercial Lines expertise to the forefront! If you have a passion for navigating the complexities of commercial insurance products and thrive in a dynamic environment, this is the perfect opportunity for you.
The ideal candidate will sit in our Philadelphia, PA office. Other Chubb locations may be considered.
Legal & Compliance (L&C) - Philosophy and Culture Statement: The L&C is committed to providing best-in-class legal and compliance services to our business partners. The L&C emphasizes teamwork, expertise, and a “can-do” attitude. Operating as a best-in-class organization requires a commitment to constant improvement and an on-going commitment to adding value – every day, by every team member. The group takes pride in delivering consistent customer satisfaction, advancing self-development among team members, participating in company and team initiatives – all with a focus on superior execution.
Major Duties and Responsibilities:
- Work with business units in the development and filing of new Commercial Lines products, amendments, coverages, rating plans, and programs that conform to applicable laws while meeting business objectives.
- Manage and maintain assigned Commercial Lines Products including forms, rules, and rating plans so they are in compliance with regulatory requirements.
- Manage/implement approved rate/rule/form changes in the appropriate policy issuance system(s).
- Develop and direct Commercial Lines p filings to ensure expedited filing approvals. Provide input/drive resolution to filing objections with Business Unit and Actuarial input.
- Perform regulatory review of products and draft state amendatory language.
- Analyze regulatory and legislative changes and propose action as needed. Develop and circulate advisory bulletins as appropriate.
- Provide technical advice, counsel, and assistance in the development and utilization of the policy issuance system(s) utilized by Commercial Lines.
- Participate in and support regulatory compliance activities including audits of business units and Market Conduct Examinations.
- Research and develop reference tools on important product issues for posting to the internal Chubb intranet as guides for the Business Unit.
- Provide detailed and accurate product requirements (forms, rules) to IT/third party vendor for system implementation.
- Prepare and submit filings for entry into SERFF; track and respond to product objections.
- Monitor Reference Organization (ISO) changes and communicate as appropriate to ensure compliance.
- Manage special projects, as assigned.
Education and Experience:
- Bachelor’s degree or equivalent industry experience in product management and regulatory issues.
Minimum 3 – 5 years of experience in Commercial or Commercial Lines products in underwriting, product management or regulatory compliance.
General Skills:
- General knowledge of Commercial Lines insurance products, policy language and coverages.
- Strong organizational and project management skills.
- Ability to work independently and as part of a team.
- Computer proficient in using Word, Excel, Adobe Pro.
- Excellent written and oral communication skills.
- Demonstrates strong attention to detail and commitment to project ownership, accuracy, and completion on a timely basis.
- Experience in documenting business requirements a plus.
- Ability to manage multiple projects, different demands and competing customers simultaneously in a face paced environment.
- Knowledge of SERFF a plus.
Personal Qualities:
- Strong desire to be responsive to customer needs.
- Self-motivated with a strong work ethic.
- Energetic, enthusiastic and maintains a positive attitude.
- Adaptive to changing environments