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Claims Manager

Zopper
Noida, INClaims Specialist, People ManagerPosted Jun 30, 2026
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Claims Manager

Zopper Noida, Uttar Pradesh, India

Claims Manager

Zopper Noida, Uttar Pradesh, India 3 days ago Over 200 applicants

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Archana Sahu

Archana Sahu

Associate Senior Manager - Talent Acquisition

Role Overview:

We are looking for an experienced and proactive Claims Manager to oversee end-to-end claims management. The ideal candidate should possess strong stakeholder management skills, excellent presentation abilities, and well-established relationships with insurance companies and TPAs to ensure seamless claims processing and resolution.


Key Responsibilities:

  • Manage the entire claims lifecycle (cashless & reimbursement) from initiation to closure
  • Act as the primarypoint of contactfor escalations and ensure timely resolution
  • Build and maintain strong relationships with insurers, TPAs, and hospital partners
  • Drive faster turnaround time (TAT) and improve claimsefficiency
  • Analyse claim trends and present insights, MIS, and reports to internal and external stakeholders
  • Conduct client presentations, review meetings and training sessions
  • Ensure adherence to policy terms, compliance, and documentation requirements
  • Coordinate with internal teams for smooth claim processing and issue resolution
  • Identify process gaps and implement continuous improvement initiatives


Key Requirements:

  • 5–10 years of experience in health insurance claims management
  • Strong network and working relationships with Insurers and TPAs
  • Excellent presentation and communication skills
  • Hands-on experience in claims adjudication and escalation handling
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple stakeholders and high-pressure situations


  • Seniority level

    Associate

  • Employment type

    Full-time

  • Job function

    Business Development

  • Industries

    Insurance

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