Senior Scrum Master

Responsibilities: Oversee project scope, timelines, and quality to ensure alignment with organizational goals. Lead and facilitate sprint planning, retrospectives, and daily stand-ups to optimize team dynamics and project outcomes. Collaborate with other Scrum Masters and Associate Scrum Masters, providing guidance and support as needed. Promote Agile frameworks, enhancing team communication and collaboration for optimal project execution. Act as the primary contact for external communications with stakeholders, including clients. Utilize tools like JIRA to monitor sprint progress and present detailed, data-driven insights during scrum meetings. Collaborate with product owners to manage backlogs and effectively handle new requests. Generate and analyze key project metrics using PowerBI and JIRA to provide management with insights on project progress and blockers. Present the status of resource allocation and provide strategic insights for optimizing resource deployment. Address conflicts and remove impediments to maximize team productivity and project flow. Drive the development teams towards greater scrum maturity by advocating for best practices and self-management. Follow the guidelines set by the Scrum department and adhere to industry best practices to maintain high standards of Scrum practices. Ensure adherence to Scrum ceremonies, maintain sprint burndown charts, and use metrics to evaluate and enhance sprint outcomes. Design and automate reports and dashboards using tools like PowerApps, improving the efficiency and accessibility of project data. Required Skills and Experience: Bachelor's degree in computer science, Business, or a related field. At least 3-5 years of experience in software development projects, with a minimum of 3 years in a Scrum Master role. Scrum Master certification (CSM, PSM) is required. Proficient in Salesforce technologies; additional Salesforce certifications are advantageous. Expertise in servant leadership, facilitation, situational awareness, conflict resolution, and continual improvement. Knowledge of diverse Agile methodologies, including XP, Kanban, and others. Skilled in Agile practices like User Stories, ATDD, TDD, Continuous Integration, and Automated Testing. Advanced ability in data analysis and reporting, proficient with tools such as PowerBI and JIRA. Personal Characteristics: Excellent command of English, with outstanding verbal and written communication skills. Demonstrated leadership and mentoring capabilities. Strong collaborative skills, able to engage in and comprehend discussions with Product Managers, Engineering, Quality Control, Technical Writing, DevOps, and other team members. Strong analytical and problem-solving skills with a flair for conflict resolution. Highly motivated, with a passion for continuous learning and personal growth. Able to handle pressure and adapt to changing priorities and tight deadlines. Detail-oriented with a proactive approach to problem identification and resolution.