MD, Senior Relationship Manager

Senior Relationship Manager, Managing Director The Managing Director – Relationship Manager will partner with the Head of Asset Manager Relationships and leaders across Citi Wealth and the broader bank to build out and implement this critical commercial function. This role will be responsible for key initiatives related to business development and generation of new commercial activity to grow revenues and, ultimately, assets under management across Citi Wealth. The candidate will work closely with the Citi Wealth stakeholders in implementing a relationship governance framework for Citi Wealth’s asset manager partners that aligns with Citi’s firmwide commercial priorities. The hire is also expected to directly manage a sub-set of high-profile, complex external manager relationships in fulfilling this role. The functional focus areas for this role are: * Partner strategy development and accountability – Work with Citi Wealth leaders in conjunction with firmwide stakeholders to manage a tiering system for Asset Manager partners and an “account plan” framework for each relationship tier, including multi-year revenue targets and associated execution action plans (e.g., multiyear distribution agreements). * Partner engagement model and evaluation – Develop wholesome set of manager quantitative and qualitative KPIs with input from the business and other key firm leadership. Establish appropriate levels of collaboration with Asset Managers on advisor and end-client marketing and product fundraising commensurate with Manager evaluation metrics and forward progress. * Design and implement an appropriate governance approach and routines for the Asset Manager Relationship Management program. The stages of the governance, oversight and monitoring approach include: * Establish a maturity assessment of where Citi Wealth is today versus where we need to be to be able to anchor the program around this assessment * Define the scope of the specific relationship with each Asset Manager partner * Produce a plan with each Asset Manager partner to deliver the strategic partnership mutual benefits * Develop mutually defined and agreed qualitative and quantitative goals with the Asset Manager partners * Assess progress towards the mutual agreed goals * Conduct Asset Manager partner reviews on a regular and systematic basis * Conduct parallel internal reviews on Asset Manager relationships in aggregate and reassess/re-underwrite relationship tiering at least once annually * Coverage of Asset Manager partners – this role will have direct accountability for managing a set of Manager relationships * Team buildout and management – work closely with the Head of Asset Manager Relationships to staff and assign functional and Asset Manager-specific responsibility across the team. Work with the Head of Asset Manager Relationships to make smart, efficient resourcing and partner coverage decisions. Establish a set of individual- and team-level success metrics and oversee regular progress reporting. * Business intelligence – determine industry benchmarking against key commercial metrics such as platform and sponsorship fees, assets raised, methods for deepening manager engagement, level of access granted to Citi Wealth front-line staff (e.g., bankers, investment counselors) and deliver key findings to Wealth leadership. * Client intelligence – identify relevant industry trends in delivery of asset management product to the Wealth channel; deliver insights and recommendations on those that Citi is well positioned to implement, and work with internal and external partners to execute. * Solutions development — help identify new ways to work with Asset Manager partners to deliver investment products/solutions through the Citi Wealth ecosystem and partner with Citi Wealth leaders to design targeted sales campaigns and new product solutions based on industry/client intelligence to maximize commercial impact. * Partnerships in Alternatives /...