Client Service Specialist - Home Care and Staffing Coordinator

Skip To Job Description Thank you for visiting our Career Page! We invite you to explore our open positions and apply for any roles that align with your qualifications and career goals. Client Service Specialist - Home Care and Staffing Coordinator Rochester, NY Full Time Blended Experienced Share     Client Service Specialist – Home Care and Staffing Coordinator NurseCore is seeking a Client Service Specialist - Staffing Coordinator for our Rochester home care and healthcare staffing office. As a national leader in home care and healthcare staffing services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in healthcare, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!ResponsibilitiesThe Client Service Specialist – Home Care and Healthcare Staffing Coordinator provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders.Receives and coordinates home care and staffing referrals, to include appropriate authorizationAssigns qualified personnel competent to work cases, including rescheduling cancellationsSupports Branch recruitment efforts to include hiring adequate field staff to cover existing and growing censusEnsures compliance with licensure and credentialing requirementsCounsels field employees involving violation of non-clinical mattersInitiates complaint and service failure reporting and investigation, including appropriate and ongoing resolutionExemplifies awesome company standardsQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Experience:At least one year of training or experience in a service-related industryAt least one year of experience in home care and / or healthcare staffing with commercial insurance and private pay experience preferred.Experience should emphasize problem solving skills in a patient care setting.Education:College Degree strongly preferred.High School graduate with an associate degree in a related field required  Share Apply Apply for this position Required* First Name* Last Name* Email Address* Phone* Address Resume* We've received your resume. Click here to update it. Attach resume or Paste resume Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume Paste your resume here or Attach resume file How many years of experience do you have providing direct service to patients, clients, or customers?* -- No answer --Over 5 years3 - 5 years2 - 4 years1 - 2 yearsLess than 1 yearNone How many years of experience do you have in health care?* -- No answer --Over 5 years3 - 5 years2 - 4 years1 - 2 yearsLess than 1 yearNone What is your salary requirement?* -- No answer --Over $25 / hour$23 - $25 / hour$20 - $22 / hour$17 - $19 / hourAt least $16 / hour The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. GenderDecline to answerFemaleMale Race/EthnicityDecline to...