Job DetailsJob Location: CHQ - Overland Park, KS 66211Position Type: Full TimeJob Category: TrainingSUMMARY
Airshare is a company that values its people and recognizes their contributions to the success of the organization. We believe in teamwork and collaboration to ensure that customers are safely and punctually transported to their destinations. Whether you work as a pilot, mechanic, or part of the operations team, Airshare acknowledges the critical role each individual plays in the seamless execution of every trip. The company prides itself on delivering exceptional service and has fostered a dynamic and rewarding culture.
The Operations Trainer is responsible for training both new hires and current employees within the Owner Services and Flight Control teams. This role involves implementing a structured training program, coordinating, and leading initial and periodic recurrent training sessions, and maintaining detailed documentation of all training activities. In addition, the Training Manager will provide training on Airshare products and programs to ensure comprehensive knowledge across the team. As a subject matter expert in operations, the Flight Management System, and Airshare product and service offerings, the Trainer will leverage their expertise to motivate and engage employees. A critical aspect of the role is to assess and address diverse training needs, adapting to various adult learning styles within the same cohort.
ESSENTIAL DUTIES
Serve as the subject matter expert and primary trainer for all Flight Management System (FMS) training
Conduct training sessions for new hires and existing employees, on the Flight Management System and SOPs
Provide support and mentorship to new hires to ensure a smooth onboarding experience
Assist the OCC Training Manager in implementing structured, modular training programs
Support quality assurance efforts by identifying knowledge gaps and training needs
Assist in analyzing performance data to recommend training enhancements
Maintain records of initial and recurrent training for Owner Services and Flight Control team members
Support development of LMS paths, presentations, and quick reference tools
Ensure all training documentation is accurate, current, and aligned with SOPs
Identify and implement opportunities to improve system efficiencies
Contribute to the development of CRM and flight scheduling software
Monitor employee performance and response to training requirements and skills
Stay current with new corporate teaching techniques and methodologies
Provide operational support as needed
QualificationsQualified candidates must be proficient in effective teaching methodologies and instructional tools.
Exceptional communication, presentation, and public speaking skills
Deep understanding of diverse learning styles and how to tailor training approaches
Strong organizational and time management abilities to handle multiple priorities
Advanced critical thinking and decision-making skills for problem-solving
Expertise in designing and implementing training programs and materials
Ability to analyze performance data and adjust training strategies accordingly
Experience with training in complex systems, preferably flight scheduling software
Familiarity with quality assurance processes and gap analysis techniques
Commitment to continuous learning and staying updated with industry best practices
Ability to travel periodically to other offices to train personnel
BENEFITS AND PERKS
Medical, dental, and vision insurance – if you choose to participate, coverage will commence on the first day of the month following your date of hire
Airshare offers a no-cost medical and dental option at the employee level
Optional supplemental insurance benefits (accident, hospital indemnity, critical illness, life, short-term/long-term disability, and pet)
Paid Parental Leave
Company-paid term life insurance equal to 1.5 times your annual salary
Two 401(k) retirement plans with employer match – you will be eligible to participate on the first of the month following 30 days of employment
PTO is accrued based on the length of employment
11 holidays per year
Access to relocation flights
FREE Full Size on-site Gym with locker rooms and Sauna
Group Fitness Classes and various activities (pickleball, running club, ping pong, etc.)
FREE Access to Bicycle sharing
Indoor and Outdoor Common areas with WIFI
On-site café and Food Truck on Wednesdays
Amazon Delivery lockers
Covered Parking
Airshare is an Equal Opportunity-Affirmative Action Employer – Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation