Internal Communications Manager
Job Description
Internal Communications Manager
P4
Summary/objective
The Internal Communications Manager is responsible for developing, executing, and managing internal communication strategies that keep employees and partners informed, engaged, and aligned with company priorities. This leadership role will define strategy, innovation, and best practices for internal messaging, change communications, Executive Communications, and cross-functional collaboration to strengthen employee and partner experience and engagement.
Core Job Duties
- Develop and implement the internal communication strategy that supports company announcements, organizational changes, Executive Comms, and leadership initiatives.
- Utilize AI scale, innovation, and AI tools best practices to increase comms impact, deliver on Comms KPIs, and ensure consistent messaging across internal channels, email, social, intranet, and internal events.
- Partner with HR, Leadership, and cross-functional teams to align internal communications with business goals and company culture.
- Draft and edit executive and leadership communications, including company-wide announcements and talking points.
- Manage internal communication projects, ensuring accuracy, timeliness, and alignment with brand standards.
- Support change management communications for organizational, process, or system changes.
- Measure the effectiveness of internal communications and identify opportunities for improvement.
- Maintain and evolve internal communication channels and calendars to keep employees informed and engaged.
Job Complexity
Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Go-to expert in one specific area of their role. Some barriers to entry exist at this level (e.g., dept/peer review). Level at which career may plateau.
Interaction
Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
Supervision
Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
Experience
Typically requires a minimum of 6 years of related experience with a Bachelor's degree; or 4 years and a Master's degree; or equivalent experience.
Minimum Qualifications
- Bachelor's degree in communications, journalism, or marketing preferred, or equivalent experience.
- 5+ years of experience in internal communications, corporate communications, or related roles.
- Engagement with the latest AI tools for Comms, reporting, and editorial scale.
- Exceptional writing, editing, and storytelling skills.
- Strong project management abilities with experience managing multiple priorities.
- Ability to collaborate effectively across teams and communicate with stakeholders at all levels, including senior leadership.
- Experience supporting change management or organizational communications is preferred.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds.
Travel Required
Yes, up to 15% domestic travel may be required.
Work Authorization
Employee must be legally authorized to work in the United States.
FLSA Classification
Exempt
Location
Hybrid in office
Internal Job Title
Internal Communications Manager
Effective Date: 7/23/2026
About isolved
isolved is a provider of human capital management (HCM) solutions that help organizations recruit, retain and elevate their workforce. More than 195,000 employers and 8 million employees rely on isolved's software and services to streamline human resource (HR) operations and deliver employee experiences that matter. isolved People Cloud™ is a unified yet modular HCM platform with built-in artificial intelligence (AI) and analytics that connects HR, payroll, benefits, and workforce and talent management into a single solution that drives better business outcomes. Through the Sidekick Advantage™, isolved also provides expert guidance, embedded services and an engaged community that empowers People Heroes™ to grow their companies and careers. Learn more at www.isolvedhcm.com.