Expert Engagement Manager

Skip to main contentWe use strictly necessary cookies for the functioning of the website properly and to enable successful communication between the end user and the service. Session management cookies - User, device, and session ID cookies along with timestamp cookies for timing out sessions after inactivity. These cookies expire at the end of the session. Routing cookies - To forward requests for a single session to the same server for consistency of service. Application Security Management (ASM) cookies - To help protect web applications and infrastructure from security attacks. These cookies are not stored and expire at the end of the session.Read Full Privacy MessageDeclineAccept CookiesSign InExpert Engagement Manager page is loadedExpert Engagement ManagerApplylocationsNew YorkSeattleSan FranciscoLittle Rocktime typeFull timeposted onPosted 30+ Days Agojob requisition idJR012149LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.  The Engagement Manager is responsible for partnering with Commercial Leads and Services Consultants in the delivery of the full portfolio of LiveRamp Global Services (LGS) offerings; this includes Core (Foundational) services, Advisory Services (Consulting Services), and any additional services relevant to target customer segments.The primary measure of success for this role will be the successful delivery of LGS projects with varying levels of complexity. This individual will meet with C-level client executives on a regular basis and maintain strong relationships in core sales, product, and operations to ensure client needs are being met.The Engagement Manager should have comprehensive project management knowledge, be highly organized, be effective in ambiguous environments, be able to easily communicate technical concepts, be able to produce data-driven recommendations and insights, and be able to work collaboratively within cross-functional project teams. This is a hybrid role working 2 days a week from either our San Francisco, New York City, Seattle or Little Rock locations.You will:Partner with all members of the LiveRamp Global Services (LGS) team to ensure successful delivery of services sold by directly managing the project in partnership with the LGS practice area responsible for deliveryAccurately develop project and resource plans in collaboration with the client and LGS practice leads - evaluate projects to ensure they are meeting LGS standards, adhering to budgets, and meeting deadlinesIndependently scope LGS engagements while leveraging subject matter experts (SMEs) as needed to help validate scopePartner with client’s leadership to align LiveRamp’s technical roadmap with the client’s long-term data strategy, identifying new opportunities beyond the initial scope.Participate in or lead client meetings using a consultative approachOwn client relationships through project management - collaborate with customers and internal stakeholders to understand business objectives and goalsProvide path for escalation to the Engagement Management Lead or Engagement Director for both internal...