Account Executive - Automotive Lending Solutions (Hybrid: Wilmington OH)

Role responsibilities

The Account Executive provides operational and client support for lender partners, managing the full lifecycle of special projects and contract fulfillment. They serve as the primary point of contact for escalations, ensuring client satisfaction through proactive communication and software education.

Requirements

Candidates should have over 3 years of experience in automotive title, vehicle finance, or client support. Proficiency in MS Office, Google, and CRM tools is required along with strong negotiation and critical thinking skills.

Key skills

Client Relationship Management, Contract Negotiation, Project Management, Customer Service, Critical Thinking, MS Office, Google Workspace, CRM Tools, Automotive Title Management, Vehicle Finance, Stakeholder Management, Requirement Documentation, Billing Process Management, Conflict Resolution, Presentation Skills, Written Communication

Keywords

V2Gov, Automotive Lending, Collateral Management Solutions, Vehicle Titling, Registration Transactions, Service Request Forms, CRM, Client Onboarding, Project Lifecycle, Data Clean-up, Lender Support, Vehicle Finance, SaaS, Account Management, Operational Support