Staff Business Systems Analyst

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. Role Summary The Lead Business Systems Analyst (Process Automation) is responsible for driving the adoption, delivery, support, and governance of the company’s no-code and low-code application development and business process automation platforms. This role serves as the primary bridge between business teams and IT, enabling scalable automation, improving operational efficiency, and ensuring strong governance, security, and value realization across the enterprise automation portfolio. It will partner with the business to use platforms like Microsoft Power Platform as well as RPA, IDP, AI, and other automation technologies to reduce manual processes and improve business outcomes. This role combines solution design with vendor management, training, portfolio governance, and strategic planning to align the right automation technologies with the right business problems. This role will be based in Bangalore, India, and will report to the Senior Manager of Automation & Governance within our IT Enterprise Applications team. Key Responsibilities * Business Engagement: Partner with business stakeholders to understand business processes and identify automation opportunities. Guide them to the appropriate automation technology (e.g., Microsoft Power Platform, RPA, Copilot, low-code apps, traditional pro-code apps, etc.) to fit their use cases and requirements. * Requirements Gathering: Elicit, analyze, and document business requirements for workflow automation development and AI-driven automation. * No-Code & Low-Code Configuration: Conduct hands-on design and configuration of automations, workflows, and user interfaces using the Microsoft Power Platform (Power Apps, Power Automate, etc.), UiPath, AI tools, as well as no-code solutions such as Smartsheet and Airtable. * Design & Development Collaboration: Design solutions that require technical development and collaborate with automation engineers, application developers, and AI engineers to translate business needs into scalable automation solutions. * Communication & Training: Lead enterprise-wide communication, maintain educational materials, conduct live training, and drive adoption of automation tools and platforms. Support and enable citizen development across the organization. * Align with Other IT Teams: Proactively partner with other IT teams (Infrastructure, Artificial Intelligence, Engineering Enablement, and Security) to ensure the appropriate automation technologies are leveraged and aligned with business needs. * Testing: Design and execute quality, performance, and security testing to validate that automation solutions meet business and technical requirements. * Test Automation & Testing CoE: Serve as a key team member for our IT Testing Center of Excellence (CoE), working with IT analysts to use our test automation tools to minimize repetitive, manual application testing. Train other IT teams on how to use our test management suite to track test plans and results for their projects. * Governance: Establish, maintain, and enforce governance for automation and AI tools, including: * * Maintain an inventory of business-built applications and automations * Track data sources, integrations, and ownership *...