Strategic Partnership Manager, VGo Network
Brief info about Vinted
Our mission is to make second-hand the first choice, and we're looking for people who want to help us get there. Every day, we work together to help our members buy and sell pre-loved clothing and lifestyle items, giving each piece a second life – or even a third.
The Vinted Group is made up of three business units that support this mission:
Vinted Marketplace is Europe’s leading platform for second-hand fashion and a go-to destination for all kinds of pre-loved items, with a growing range of categories. Our platform connects millions of members across 20+ markets, helping great items find a new life.
Vinted Go enhances the shipping experience with a vast network of over 500,000 pick-up and drop-off points, partnering with more than 60 carriers across Europe, with added services like item verification for peace of mind on high-value pieces.
Vinted Pay is the newest part of the Vinted Group, dedicated to bringing secure, reliable payments to buyers and sellers across Europe. Seamlessly integrated into the Vinted app, it helps keep every transaction safe, efficient, and easy for our members.
Founded in 2008 in Lithuania, Vinted began as a way for friends to find new homes for clothes they no longer needed. In 2019, we became Lithuania's first unicorn! Today, our headquarters remain in Vilnius, and we've grown with offices across Europe, supported by a team of over 2,000 people.
Information about the position
Vinted is Europe’s biggest pre-loved fashion marketplace, with 80 million members in 25 countries. We want to make second-hand the first choice worldwide.
A team of over 2500 people from Vinted’s offices in Vilnius, Berlin, Prague, Amsterdam, and Utrecht develops and supports our platform. We share a unique work culture that’s based on aiming high, taking ownership, co-creating, caring, and growing.
We're looking for a Strategic Partnership Manager, Shipping, to join our Network Domain. In this role, you will understand the shipping requirements for different markets, investigate and identify the most suitable shipping providers, and negotiate the best possible shipping deals.
By improving existing partnerships and building new ones, you will be crucial to the company’s growth strategy.
In this position, you’ll
- Lead shipping strategy for different Vinted countries by setting clear success metrics, developing long-term plans, and establishing negotiation objectives
- Fully own the cost negotiations with shipping providers in your assigned countries to secure competitiveness for end-to-end shipping, first/last mile delivery, 3PL services, packaging, customs clearance, and other shipping-related services
- Take full ownership of developing, negotiating, renewing, and maintaining contractual agreements with shipping service providers
- Own mid-mile transportation management in selected routes that includes daily operations planning, problem solving, and negotiation
- Communicate effectively with shipping providers to ensure that our business requirements are fully met
- Set and monitor performance metrics of shipping partners, analyze carriers’ processes to identify potential opportunities and areas for cost reduction and service improvements
- Manage and resolve carrier performance issues through collaboration, including handling invoice disputes and claims rejections
- Build and maintain strong relationships with shipping partners to execute strategy, meet cost targets, reduce friction, and ensure business continuity while managing risks
- Act as a Project Manager for shipping driven larger complex cross-domain initiatives to improve internal shipping-related systems and processes
- Work closely with internal stakeholders to define clear project objectives, secure necessary resources, and ensure alignment with overall business goals
- Stay up to date with the logistics ecosystem by monitoring existing providers' offerings, evaluating potential startup partnerships, and tracking market trends, competition, and industry innovations.
About you
- Have at least 5 years of experience in Business Development and Sales within e-commerce, parcel logistics, or retail industry
- Knowledge about parcel logistics infrastructure and operations recommended
- Have strong negotiation skills, experience in leading negotiations and closing high-value contracts
- Have an analytical approach to daily tasks and decision-making
- Have excellent communication skills in English both written and spoken
- Any other additional language would be a strong advantage
- Strong planning and prioritization skills
- Have a positive, can-do attitude
- Can work with ease under pressure
- Are able to meet tight deadlines while handling multiple projects at once
- Are friendly, approachable, and enjoy building good relationships with both internal and external stakeholders
Work perks
- The opportunity to benefit from our share options programme
- 25 working days of holiday
- Access to all the tools & tech needed for work
- Home office support: we provide IT workstation equipment and a personal budget of up to €540 for home workplace furniture
- Private health insurance
- Confidential Employee Assistance Program (EAP) for you and your family
- Frequent team-building events
- A personal monthly budget for shopping on Vinted
- The opportunity to spend up to 90 days per year - 21 of which can be spent working outside of the EU - on workation
- A dog-friendly office
- In Vilnius office: gym & in-house meals at friendly prices
- In Kaunas office: a monthly lunch allowance, and a once-a-week provided in-house lunch and breakfast
Working at Vinted
Individual Learning Budget
We invest in your professional growth! As part of our commitment to continuous learning, we offer an annual learning budget to support your personal and career development through courses, certifications, workshops and more.
Hybrid Work
We’ve adopted a hybrid workplace model where 2 days in the office are recommended but not enforced. It’s up to you and your team to decide on the exact days you’ll spend working together in person.
Equal Opportunity
The Vinted Group is committed to building an inclusive workplace where people from all walks of life feel a sense of belonging. We welcome applications from people of all backgrounds, identities and life experiences. At Vinted, all applicants are treated fairly without regard to their race, age, religion or belief, sex, national origin, citizenship, gender identity, sexual orientation, disability, or any other protected characteristic.
The gross monthly salary range for this position is:€2.542—€3.442 EUR