Specialist - F&A - I2C 4A

Specialist - F&A - I2C

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

We are looking for a detail-oriented and proactive professional to manage Accounts Receivable (AR) and Collection activities using High Radius and legacy systems. The Potential candidate who can ensure timely collections, maintain strong customer relationships, and support process accuracy, compliance, and continuous improvement. The role also requires strong Excel skills for data analysis and report generation, providing insights into aging, DSO trends, and collection performance. 

Responsibilities 

ESSENTIAL DUTIES: 

• Collect accounts receivable in accordance with payment terms, collection targets, CEI and DSO reduction goals  

• Manage end-to-end collections lifecycle including aging review, prioritization, and customer follow-ups (Calls & Emails) 

• Take ownership of past due reduction and DSO improvement for assigned portfolio  

• Reconcile outstanding accounts receivable balances with customer account documentation and resolve discrepancies  

• Analyse customer payment behaviour to identify root causes of delays impacting DSO and drive corrective actions  

• Develop and implement process improvement / LEAN initiatives to optimize collections and improve cash flow  

• Conduct regular review of ageing to ensure accounts reflect accurate payment terms, due dates, and collection status  

• Handle disputes, deductions, and short payments by coordinating with internal teams for timely resolution  

• Evaluate and take necessary action on unapplied cash and credits, small balances, and write-offs (within collections scope)  

• Prepare and share reports providing visibility into – DSO trends, Past Due performance, Collection Effective Index, Payment pattern, disputes etc 

• Maintain strong relationships with customers, sales, and operations teams to drive timely collections  

• Ensure adherence to SOPs, compliance, and audit requirements  

• Participate in portfolio reviews and drive continuous performance improvement against collections KPIs (including DSO) 

Qualifications we seek in you! 

Required Qualifications/ Skills 

• Proven experience in end-to-end AR Collections, including aging analysis, follow-ups, and dispute resolution  

• Good understanding of O2C cycle with ability to work across Billing, Cash Application, and MDM to resolve issues  

• Strong Excel skills for data analysis, reporting, and tracking DSO and collection performance  

• Excellent communication, analytical, and problem-solving skills with focus on cash flow improvement and timely collections 

Required Skills/ Experience Indicate of Years 

• Strong written, oral communication and interpersonal skills with a positive disposition. 

• Ability to work effectively with all levels of management to accomplish goals and objectives. 

• Reliable with strong organizational skills and solution-oriented philosophy. 

• Strong Excel skills such as pivot tables, VLOOKUP, etc. 

• Willingness to Work in Night shifts 

• Willingness to accommodate temporary working hour changes as required by workflow and Work from office. 

• Ability to prioritize tasks and demonstrate a willingness to accept new challenges. 

Preferred Qualifications/ Skills 

• Bachelor’s degree in accounting, Finance, Commerce, Business Administration or related field 

 

 

 

Qualifications

Bachelors - Accounting, Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Finance

Certifications

Accounts Payable Certification - F-TecF-Tec, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Public Accountant (CPA) - Perfekt SzolnokPerfekt Szolnok, Certified Treasury Professional (CTP) - Instituto Nacional de AprendizajeInstituto Nacional de Aprendizaje, Financial Modelling and Valuation Analyst - Corporate Finance Institute (CFI)Corporate Finance Institute (CFI)

Required Skills

Accounting, Accounts Receivable (AR), Accounts Receivable Collection, Accounts Receivable Management (ARM), Banking Capital Markets, Cash Application, Collections Management, Deductions Management

Language

English (Required)

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

F&A - I2C

Remote Type -

Hybrid

Work Shift -

Night Job (India)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.