Merchandise Coordinator, Creative Services - Pottery Barn
Richmond, CAFull-time$26–$30/hrPosted Jul 16, 2026
About the Team You will be part of a collaborative team responsible for creating elevated imagery to showcase our new and signature products. As part of Williams-Sonoma, Inc., a leader in home lifestyle and retail, The Sample Coordinator is part of a Photo Team that drives customer engagement and profitability through compelling visual storytelling. About the Role In the Merchandise Coordinator role, you will work closely with a very passionate and collaborative group of team members. The Sample Coordinator will provide support for the Photo Producers and Photo Managers. The role will be a liaison between the merchants, warehouse, and photo teams in studio, coordinating merchandise to be ready and available to shoot. You will also support the Photo Managers in bigger picture planning and partner with the merchants to help streamline process. This role is for someone that’s detail oriented, organized, a great communicator, and quick. We strive for operational excellence in support of our photo creative. This role requires being onsite at our Richmond Studios - 5 days a week. Responsibilities Cross check sample information and track down issues to resolution Prepare sample info notes for Photo Manager Work closely with Warehouse Team to update sample orders and issues Partner with Merchants for sample coordination Spearhead meetings with Merchants for sample coordination and process improvements Support Photo Producers with studio projects Criteria BA/BS degree or equivalent experience preferred Previous experience in Photo Shoots preferred Proficient in Microsoft Office (Excel, Word, Outlook), Google Suite, SharePoint, Airtable, and Miro Competencies Working knowledge of photo shoots and process Strong problem-solving skills with a solution-oriented mindset Highly organized and detail-oriented Problem-solving Strong written and verbal communication Collaborative team player Adaptable – responds well to changes in direction, timelines, and priorities Our Culture & Values We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. Our associates are encouraged to bring their authentic selves to work, so they can be their best and achieve their personal and professional goals. We make inclusivity a cornerstone of our culture by welcoming associates with diverse cultures and backgrounds and celebrating them, together. We nurture an open, inclusive environment for all. Our differences—whatever they may be—are valued, explored, and appreciated. Together, we’re creating a more just and inclusive company culture where the only criteria for advancement are: The quality of our work The contributions we make to our teams and the business Our ability to lead and connect We firmly believe that working in a culture focused on diversity, equity, and inclusion (DEI) spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. Outside of WSI, we recognize the importance of playing a part in our communities through partnerships, collaborations, and commitments to a more just and inclusive world. People First Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available: Benefits A generous discount on all WSI brands A 401(k) plan and other investment opportunities Paid vacations, holidays, and time off to volunteer Health benefits, dental and vision insurance, including same-sex domestic partner benefits Tax-free commuter benefits A wellness program that supports your physical, financial and emotional health Continued Learning In-person and online learning opportunities through WSI University Cross-brand and cross-function career opportunities Resources for self-development Advisor (Mentor) program Career development workshops, learning programs, and speaker series WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration). This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. The expected starting pay range for this position is $26- $30/hr. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.