Senior Global Product Support Engineer (all genders)

Skip to main contentJOBSDASHBOARDPROFILECURRENT EMPLOYEEJOIN TALENT NETWORKSign InEnglishSingle PositionView All JobsSenior Global Product Support Engineer (all genders)AT-Villach (2911)Apply nowAdd to cartFind out how well you match with this jobUpload resumeJob descriptionAbout LamRequisition ID200855Date posted06/29/2026Work Location ModelOn-site FlexWork LocationVillachWork CountryAustriaThe group you’ll be a part ofIn the Global Products Group, we are dedicated to excellence in the design and engineering of Lam's etch and deposition products. We drive innovation to ensure our cutting-edge solutions are helping to solve the biggest challenges in the semiconductor industry. The impact you’ll makeAs a Global Product Support Engineer at Lam, you're the backbone of technical support for field engineers, technicians, and product support personnel. Your expertise is crucial in diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment. Your swift action in responding to situations is critical in resolving issues and ensuring satisfaction of Lam’s valued customers. What you’ll doResponsible for providing quality on-site repair and maintenance service of complex electro-mechanical systems.Analytical troubleshooting of technical problems to component level.Performs complete installation/relocation start-up servicesTroubleshoot equipment problems and conduct diagnostic procedures to isolate problems and take steps to minimize downtime or system interruptions and eliminate equipment malfunctions. Determine corrective actions as required.Installations and/or relocations of equipment at customers’ sites. Remain up to date on equipment/tools through appropriate training, manuals, factory periodicals and other relevant materials.Assist in complex field modifications and updates as released in Engineering Change Notifications.Maintain records and reports as required to properly coordinate activities with supervisors and customers.Planning, management, and execution of projects of a limited scope and duration Who we’re looking forTechnical education in electronics, engineering or other applicable field of study (Bachelor) min. 3 years of equivalent work experienceAble to work rapidly for prolonged periods of time, including bending, stooping, reaching, walking, sitting and standing in one locationUnderstand and work from electrical and mechanical schematics and diagramsAbility to interpret operation manuals to determine root cause of tool failuresExperience in Microsoft Office Suite Work independently, cooperatively in a team or with customers completing assignments with minimal supervision and a high degree of accuracy and attention to detailPerform effectively in a demanding environment with changing workloadsAdhere to customer rules and policies regarding worksite behavior and safetyAble to travel frequently (> 75%) What We're OfferingThis position is subject to the Austrian Collective Bargaining Agreement (CBA) for Employees in the Metal Technology Industry in the occupation group F depending on educational background. A higher payment is negotiable depending on education, expertise and skills. The monthly salary is paid 14 times per year. Villach - a great place to live and work Follow the link www.welcome2villach.at and you will find on the spot the most important information about living, working and studying in and around Villach/Austria.Insights from previous hiresTop skillsEngineeringMechanical EngineeringAutomationPreviously worked as1. Field Service Engineer2. Senior Engineer3. Lead Engineer4. Principal Engineer5. Engineer Select language By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Cookie PolicyPrivacy PolicyTracker Details ACCEPT ALL DECLINE ALL MANAGE COOKIES Close Powered by Data Privacy AgreementIn order to create an account, I acknowledge having read and understood...