Admissions Director

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

 

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

 

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Role is also eligible for monthly and quarterly commission opportunities. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

 

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

 

The application window is anticipated to close within 30 days of the date of the posting.

 

Responsible for managing the Admissions Department of the skilled nursing center to meet occupancy and revenue requirements. Partners with community’s, Skilled Nursing Facility (SNF) management, and external business development to execute sales and community business plans to achieve community goals. Associate in this role must have two (2) full-time associates reporting up to them.

 

1. Facilities triage of new inquiries and referrals to expedite admissions and pre-admissions conversions.

2. Coordinates pre-admission and admission process with interdisciplinary team in accordance with established policies and procedures.

3. Maintains awareness and management of bed status/availability at all times. Ensures room readiness.

4. Responds quickly and effectively to referral requests. Acts as a liaison between the referral sources, Brookdale, and the community.

5. Ensures compliance and input into all referral portals, PacIQ and PCC CRM/ Document Manager for proper data tracking/trending.

6. Communicates overview of upcoming admission to interdisciplinary team to ensure equipment needs, clinical snapshot, doctors, diagnosis, anticipated LOS, post-skilled disposition and special needs are met. Ensures appropriate supplies and marketing materials are available, ordered as needed, and within the department budget.

7. Conducts tours for prospective patients and/or family members. Sells community benefits, answers questions, and obtains information about patient through discovery to offer solutions.

8. Maintains budgeted occupancy and quality mix for skilled nursing communities.

9. Maintains sales records, such as, referral/admission logs, electronic sales system, trends and conversion ratios.

10. Provides reporting and forecasting to Healthcare Administrator, Executive Director, Regional Sales, Operations Teams and Business Development Teams, as requested.

11. Represents the rehab/SNF in appropriate community, market or strategic sales meetings.

 

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Education and Experience

Bachelor’s Degree in Sales, Marketing, Business Administration or other related field required. Minimum

five years experience professional experience in sales and marketing, including at least two years in a supervisory capacity required. Strong sales ability essential. Healthcare experience desirable; or equivalent combination of education and experience.

 

Certifications, Licenses, and Other Special Requirements
None

 

Management/Decision Making
Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally.

 

Knowledge and Skills
Has a working knowledge of a skill or discipline that requires basic analytical ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization.

 

Physical Demands and Working Conditions

• Standing
• Requires interaction with co-workers, residents or vendors
• Walking
• Sitting
• Occasional weekend, evening or night work if needed to ensure shift coverage.
• Use hands and fingers to handle or feel
• Reach with hands and arms
• Possible exposure to communicable diseases and infections
• Stoop, kneel, crouch, or crawl
• Talk or hear
• Exposure to latex
• Ability to lift: Up to 25 pounds
• Possible exposure to blood-borne pathogens
• Possible exposure to various drugs, chemical, infectious, or biological hazards
• Requires Travel: Occasionally
• Vision

 

Brookdale is an equal opportunity employer and a drug-free workplace.