Credit Clerk

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Credit ClerkFull-timeCompany DescriptionAbout Avery DennisonAvery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion. Learn more at www.averydennison.com.Avery Dennison is an equal opportunity employer. Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via [email protected]. Job DescriptionYOUR RESPONSIBILITIES WILL INCLUDE:LIAISON:Customers  – Telephone calls to customers, addressing queries, debtors correspondence and collectionsSales team – Monthly debtors review meetings, frequent follow-up on credit control mattersCustomer service – Working together with CS team regarding releasing of orders and query resolutionSupply Chain - Shipping documentation and processSSO – Customer master data changes/New customer creation, credit note processing, payment allocations NEW CUSTOMER CREATION / EXISTING CUSTOMER AMENDMENTS: (15%)Organise all documentation (internal and customer) required for new credit applications or updating/amendment of existing customer termsPerform credit reference checking for new account applications where applicableSubmission of customer master change requests to SSOEnsure adherence to internal control processes for approvals and maintain an up to date filing systemDEBT COLLECTION: (30%)Regularly review customer ageing to identify delinquent accountsCalling on customers for payments in order to ensure payments on time, or collection of overduesUpdate SSO team on payment allocations where required. Ensuring bank reconciliation clear by month end close of all deposits receivedFacilitates monthly debtors review meetings with Sales TeamsEnsure meeting of quarterly ageing and DSO targetsInitiate legal collection process where required  DEBTORS ADMINISTRATION: (45%) Compile customer reconciliations to customers’ remittances, follow up and clear reconciling items timeouslyMaintain a record of cheques received from customers and ensure they are collected for banking on a daily basisDrive resolution of customer queries with Customer Service and Sales teamsRun monthly Debtors Statements to customers after month end closeDrive reduction in bad debt provision and actively manage the AR book in order to limit the impact of bad debt write offs.Monthly reporting on debtors ageing statusHandling all incoming customer queries received, either resolving queries or forwarding to responsible person for resolution COMPLIANCE: (5%)Facilitate granting and monitoring of credit facilities, within the authorisation limit matrixSupport with the annual review and update of customer credit limitsMaintain updated customer master dataSupport during annual statutory audit, balance sheet review and internal audit where required GENERAL:  (5%)Review and allocate deposits not relating to ReceivablesCustomer visits when required in order to facilitate the resolution of any account issues.Ensure that all debtors’ correspondence and communications are carried out in a manner that is both...