MA / Customer Service Rep-Urology-Full-Time-Days
Jacksonville, FLFull-timePosted Aug 2, 2026
Overview
Description: A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physicianResponsibilities
Job Requirement:- Take patient's vital signs. Prepare patients for the provider's care. Assist with patient examinations or treatments
- Correctly document all entries in the medical record, either electronic or hard copy, to include signature, date and time.
- Administer medication as directed by and under the direct supervision of licensed physician
- Observe and report patients' signs or symptoms. Collect routine laboratory specimens as directed by the provider.
- Administer basic first aid.
- Participates in performance improvement projects.
- Participates as an active care team member in the coordination of patient care.
- Provides a standard of excellence as it relates to customer service for patients, staff members, and other customers
Qualifications
Qualification:
Experience Requirements: 1-year - Medical assistant – preferred2– 4 years clerical/customer service experience, ideally in a health care related industry - preferred1-year experience with third party payors, and computer experience for imputing data and reviewing - preferred Certification/Licensure Requirements: Certified Medical Assistant (CMA) required - or within 6 monthsBasic Life Support (BLS) required - at time of hire-American Red Cross or American Heart Association Medical Terminology Certificate preferred - at time of hire ** Additional Details ** A requirement of having completed an MA program that is accredited by the NationalCommission for Certifying Agencies, a national or state medical association, or an agencyapproved by the board Education Requirements: High School Diploma / GED Required at time of hire Additional Details:May travel to other clinics under additional duties Additional Duties:Additional duties as assigned may vary. UFJPI is an Equal Opportunity Employer and Drugfree Workplace