At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and in the training of employees. Ensures proper application of and compliance with internal and regulatory standards, guidelines and procedures.Basic Qualifications- High school diploma or equivalent
- Typically two to three years of experience in quality analysis and measurement activitiesPreferred Skills/Experience
- Thorough knowledge and understanding of the products and services applicable to the assigned area
- Thorough knowledge of the productivity and accuracy standards of the assigned area
- Strong knowledge of computer systems used in the assigned area
- Effective verbal and written communications skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Bachelor's degree preferred#LI-DNI
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.