QTS Data Centers is expanding its supply chain capabilities to support rapid growth. We are seeking a detail-oriented and proactive Supply Chain Logistics Analyst to join our team. This role will focus on managing supplier performance, improving vendor-related processes, driving operational consistency, and supporting strategic initiatives across the supply chain organization.
The ideal candidate will serve as a key liaison between Supply Chain and external vendors, ensuring accountability, performance visibility, and continuous improvement across logistics and warehouse operations. This individual will play a critical role in developing vendor scorecards, managing supplier communications, identifying process inefficiencies, and implementing solutions that strengthen QTS's supply chain network.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
Manage day-to-day relationships with third-party logistics providers, warehouses, suppliers, manufacturers, and other supply chain vendors.
Monitor supplier performance against established KPIs and develop a feedback system.
Develop and maintain vendor scorecards, performance dashboards, and executive reporting.
Identify trends, service gaps, and improvement opportunities through vendor performance analysis.
Lead vendor business reviews and coordinate corrective action plans for underperforming suppliers.
Partner with Procurement, Operations, Accounting, and Development teams to align supplier performance with business objectives.
Support onboarding, training, and governance processes for new vendors and service providers.
Maintain vendor documentation, operating procedures, and compliance records.
Assist in the development and implementation of standardized processes across supply chain operations.
Drive continuous improvement initiatives focused on cost reduction, service improvement, risk mitigation, and operational efficiency.
Facilitate issue resolution and escalation management between internal stakeholders and external suppliers.
Support audits, process reviews, and compliance activities related to supply chain vendors.
Analyze operational data and stakeholder feedback to recommend process enhancements and supplier optimization strategies.
Participate in special projects and strategic initiatives supporting supply chain growth and scalability.
BASIC QUALIFICATIONS
Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or related field, or equivalent work experience.
2+ years of experience in supply chain operations, logistics, vendor management, project management, or procurement.
Experience managing external supplier relationships and vendor performance programs.
Strong analytical skills with experience utilizing Excel, Power BI, or similar reporting tools.
Experience developing KPIs, scorecards, dashboards, and performance reporting.
Understanding of supply chain processes including warehousing, transportation, inventory management, and supplier operations.
Ability to analyze operational challenges and implement process improvement solutions.
Strong organizational skills with the ability to manage multiple projects simultaneously.
Excellent communication, presentation, and stakeholder management skills.
PREFERRED QUALIFICATIONS
Experience managing third-party logistics (3PL) providers or transportation vendors.
Knowledge of ERP systems such as SAP, Oracle, NetSuite, or similar platforms.
Experience with Lean, Six Sigma, Continuous Improvement, or similar methodologies.
Experience creating and maintaining SOPs, operational documentation, and governance frameworks.
Familiarity with contract management and supplier performance review processes.
Experience working in a high-growth infrastructure, construction, manufacturing, or data center environment.
KNOWLEDGE, SKILLS, AND ABILITIES
Strong relationship management and vendor engagement skills.
Ability to influence outcomes without direct authority.
Excellent problem-solving and critical-thinking capabilities.
Strong attention to detail and commitment to process compliance.
Ability to identify process gaps and drive sustainable improvements.
Strong project management and organizational abilities.
Ability to work independently while collaborating across cross-functional teams.
Comfortable presenting operational insights and recommendations to leadership.
Adaptability and resilience in a fast-paced, evolving business environment.
Passion for operational excellence and continuous improvement.
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We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
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QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.