ACS Front Desk/Lending Closet Administrator

Skip To Job Description  Thank you for visiting our careers page! We offer an array of different positions around the globe. While we are primarily staffed in Germany, Italy, and the US, we have numerous openings in other countries year-round! Other locations include South Korea, Belgium, England, and much more.Make sure to continue monitoring our listings as we hire entry-to-senior level positions throughout the year. See something you’re interested in? Submit your application today!  ACS Front Desk/Lending Closet Administrator Illesheim, Germany Part Time Entry Level Share We are looking for individuals who want to join our team at Illesheim, Germany.Apply now!Job Opportunity: Army Community Service (ACS) Front Desk and Lending Closet AdministratorLocation: Illesheim, GermanyStart Date: ImmediatelySchedule: Part-Time On-Call Part-Time On-Call (PTOC) = Substitute and replacement personnel for planned and unplanned absences at the ACS Office. Personnel should be available on short notice.Support Those Who Serve – Join the ACS TeamDo you have a heart for helping Soldiers and their Families? Are you organized, professional, and passionate about connecting people to the services they need? This opportunity could be your next meaningful mission.We're seeking a Front Desk and Lending Closet Administrator to support Army Community Service (ACS) operations in Ansbach, Germany. This role ensures Soldiers and Family Members receive the guidance and resources needed to successfully navigate military life OCONUS.This is an excellent fit for candidates with prior military support experience or those who are service-minded, adaptable, and thrive in people-focused roles.What You’ll DoCustomer Service & SupportGreet and assist walk-in customers in a friendly, professional mannerAnswer questions and provide timely referrals to ACS staff and other community resourcesRegister customers for ACS classes/events and confirm attendance Information & ReferralTrack all ACS classes, trainings, and sessions (phone, in-person, email)Make timely referrals and enter contact data into the Army Family Web PortalMaintain an up-to-date resource guide and post-wide directoryCollect and input ICE comments and evaluations to measure customer satisfaction Administrative FunctionsInput customer data and statistics into the ACS Staff Application dailyMaintain organized records, files, and digital systemsAdd, edit, and manage ACS classes/events within ACS StaffEnsure current flyers and information are displayed throughout ACS and the Welcome CenterLending Closet ServicesPrepare, issue, receive, and properly store items per Relocation Readiness Program (RRP) guidelinesSafely lift and transport items up to 60 lbsKeep inventory clean, organized, and accessibleNotify customers of overdue items via email and a follow-up phone callMaintain and file a hard copy of the Lending Closet contractsEnter transactions and contacts into the Army Family Web Portal dailyConduct an inventory of supply items and provide a status report of the inventory quarterlyComplete records for the disposal of all items that have reached the end of their lifecycle and remove items from inventoryDispose of the items utilizing on-post recycling and disposal facilitiesChoose and purchase Lending Closet itemsWho You AreYou’re detail-oriented, dependable, and love helping others navigate change. Whether you’ve served, supported service members, or simply understand the unique challenges of military life, your empathy and professionalism make you a great fit for this team.Qualifications1+ year experience supporting Military Families with community services or referralsStrong English language proficiency (Level 3 or higher), with the ability to communicate clearly and confidently in both written and verbal formats; skilled in engaging with diverse individuals and conveying information in a courteous, approachable, and...