Property Desk Adjuster - Nova Scotia
We're growing our team and are looking for a Bilingual Property Desk Adjuster to join us in the Nova Scotia, Canada. In this unique role, you'll primarily support our Property Desk team while also having the opportunity to assist with occasional field claims in remote communities, offering a diverse and rewarding claims experience.
As a trusted claims professional, you'll play a key role in helping customers through challenging situations by investigating, evaluating, negotiating, and resolving property claims through telephone and written communication. You'll be empowered to make decisions within your delegated authority while collaborating closely with clients, field adjusters, and legal partners to ensure fair, efficient, and customer-focused claim resolution.
This is an excellent opportunity for someone who enjoys combining strong analytical skills with a commitment to exceptional customer service, while working in a dynamic environment that offers both desk-based and field exposure.
- Investigation, collection, and analysis of claims information
- Telephone interviewing claimants and witnesses
- Evaluates coverage, liability and quantum
- Negotiates, settles, finalizes claims
- Accurate recording, reporting and presentation of file
- Maintenance of accurate billing, and time and expense record
- Work with manager to maintain client relations
- At least 2-5 years of functional/technical experience in an insurance environment
- Ideal candidate must have experience in handling property claims
- Post-secondary education in an insurance related field
- Has a Probationary License or is working towards one
- Bilingual proficiency in French and English is an asset
- Working towards CIP Designation
- Organized and strong communication/writing skills
- Ability to work independently and efficiently, demonstrating self-motivation and strong problem-solving skills.
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