IT Site Engineer - Germany

ICEYEIT Site Engineer - Germany LocationBerlinEmployment TypeFull timeDepartmentOperationsRole highlights:IT Site EngineerLocation: BerlinDepartment: ITReports to: CEO of ICEYE Germany / Head of IT Service and OperationsEmployment type: PermanentWorkplace model: OfficeEmployment is subject to applicable security screening (incl. SUPO, where required)Why this role matters: You will provide critical, hands-on IT support for our global manufacturing sites, ensuring operational continuity and team productivity.As the primary on-site IT presence for our new and growing manufacturing facilities, you will be responsible for ensuring the reliability of all local IT systems—from office workstations and meeting rooms to the crucial network and computing infrastructure on the manufacturing floor. You will be an experienced IT engineer, capable of independently handling a wide variety of technical challenges.As a key member of the global IT team, you will blend dedicated local support with broader operational responsibilities, contributing to the resolution of IT issues for our worldwide staff via our central IT Service Desk. Who We AreICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.Your day-to-day responsibilities• Provide day-to-day IT support for ICEYE employees globally, troubleshooting endpoint, access, and secure communications issues • Operate, maintain, and troubleshoot secure communication platforms and associated endpoint configurations • Manage device provisioning, endpoint lifecycle operations, patching, and MDM configurations across Windows, macOS, and Linux environments • Administer user access, SSO assignments, and permissions management using IAM platforms including Okta • Create and maintain operational documentation for IT procedures, endpoint configurations, and issue resolution workflows • Support enterprise networking and secure connectivity troubleshooting across VPNs, DNS, DHCP, and related infrastructure • Collaborate with global IT and stakeholder teams to ensure operational continuity and a high standard of user support   What we’re looking forYour day-to-day responsibilities• Provide hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology• Maintain and troubleshoot manufacturing IT infrastructure, including Linux-based systems and local network connectivity• Resolve global IT support requests via Jira Service Management, contributing to shared service desk operations• Manage user access and permissions using IAM tools, and maintain clear documentation for site systems and processes Must haves:• Proven experience in hands-on IT support, field engineering, or systems administration• Strong troubleshooting skills across Windows, macOS, and Linux environments• Solid understanding of networking fundamentals and experience resolving connectivity issues• Experience supporting office IT equipment, collaboration tools, and service desk platforms Application ProcessTA Screen (30 mins)Technical Interview with Team (60 mins)Interview with Country Manager (45 mins)Working at ICEYEAt ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the...