Product Manager

Product Manager LocationLondonEmployment TypeFull timeDepartmentProductAbout UsWe’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.Here’s a little more:Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and moreBuilt by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our missionTruly global team - 250+ people, 50+ nationalities, 50+ languagesGuided by our values - ownership, impact, humility, and heart - in deed, not just wordRoleYou will be joining Taptap Send’s product team, with responsibility for the full-stack of product from product strategy (i.e., identify primary ideas for product improvement) to design (i.e., creating initial mocks; writing technical specs) and implementation (i.e., cross-functional project management and execution). You’ll take product features from conception to implementation. Your role will be central to translating our customer and internal needs into a product roadmap, and then working with engineering to execute against it. An ideal candidate will have experience owning a domain end to end, will obsess over customers/UX, and have experience working with AI/analytics tools. They will have a deep understanding of product management for consumer products, experience with immigrant communities, a passion for social change, and an ability to lead multiple stakeholders to execute projects.ResponsibilitiesOwn a product domain and roadmap end to endResponsible for product lifecycle of domain area, from discovery to delivery of features, including adoption and GTMCoordinate across engineering, operations, compliance, markets, etc. to execute projects efficientlyImplement systems for iterative development with regular user feedbackRequirementsAt least 6 years’ experience working in product management, strategy, or operations for a tech companyExperience in fintech strongly preferredExperience with immigrant communities and empathy for our customersStrong analytical skillsOutstanding project management skills, including end-to-end problem ownershipUX design instinctsExperience with Figma or other prototyping tools a plusBackground or degree in a technical field a plusAlso you areOutgoing - you love speaking to people and enjoy building meaningful relationshipsExecution Oriented - we have an ‘impact first’ philosophy and a lot to get done. You should be able to take an idea to implementationMission Oriented - you are passionate about working for a net positive organization / tech for goodOrganized - you have a system for how you approach your work that can keep you on track in a scrappy startup environmentDriven - you thrive in a fast-paced, target-oriented companyTaptap Values Impact firstTeam nextAccept realityPropose solutionsWin with gritBe proactively candid, with yourself and othersLove the particularOwn itCreate positive energyMaybe, even have funTaptap Send is an equal opportunity employer dedicated to building an...