Chief of Staff

Business Operations — Drives the architecture and execution of the Rythum of Business (ROB) and business-review cadence aligned to the scope of the business —building agendas, capturing key insights, and tracking action items to completion. Coordinates continuous planning across Engineering in collaboration with key stakeholders and leads strategy execution across stakeholders, ensuring alignment to priorities and scorecard needs. Partners with Finance to design and steward complex budgets and long-term forecasts, advises on headcount and resource planning, and drives privacy, compliance, and corporate-governance accountability. As appropriate, executes business plans with program managers to ensure business continuity in all conditions. Maximizing / Extending the Leader — Serves as a thought leader and trusted advisor to the Chief Technology & AI Officer, synthesizing insights and data-driven recommendations across all facets of the Engineering org's operation to influence the leader, leadership team, and organization. Acts as a proxy for the leader and serves as a highly accessible Engineering information source for other major functions, builds and cultivates senior relationships at scale, drives the leadership team's agenda and follow-up, and optimizes use of the leader's time. Lead executive-level communications — developing messaging on mission, strategy, and vision, and performing triage and ghostwriting on the leader's behalf. Researches, documents, and offers recommendations to keep the Engineering organization on a path of continuous improvement. Partners with Human Resources (HR) and the business management community to act on employee signals, accelerate culture progress, and drive training and compliance completion. Special Projects / Programs — Drives cross-team projects to manage business needs, leading program management for organization-wide strategic efforts that require hands-on coordination across multiple disciplines. Leads initiatives and projects on behalf of the Chief Technology & AI Officer and the Engineering leadership team, advancing both goal clarity and project execution. Communicates discoveries, progress, and results from initiatives to management and broader organization. Leads strategic innovation and experimentation. Communications and Customer & Partner Engagement — Drive internal and external communications — shaping the organizational narrative, executive messaging, and high-visibility moments (all-hands, leadership updates). Support the CTO's customer and partner touchpoints — briefing materials, engagement prep, and follow-through. Distill and cascade core tenets of our Engineering strategy and delivery for leadership and other internal and external stakeholders. Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years of experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Experience driving and landing change. Track record of cross-group collaboration and coordination at multiple levels of the company. Experience with relationship management including ability to rapidly build trust and confidence of stakeholders, as well as influence business decisions across boundaries, at all levels of the organization, and often in ambiguous situations. Business maturity and experience working with senior leaders, with the ability to work independently. Executive presence with written and verbal communication skills. Global program orchestration and execution skills, with ability to manage and deliver multiple projects simultaneously. Track record of creating order out of chaos and clarity out of confusion. Experience learning and synthesizing complex topics and needs. Experience delivering messages diplomatically and quickly drive toward solutions to problems. Experience designing and balancing strategic priorities against operational needs.