Specialist Solution Architect

Skip to main contentCareersDashboardProfileEnglishJoin Talent NetworkSign InSingle PositionIf we can connect, we can create a better future. Join us.View All JobsSpecialist Solution ArchitectCape Town, South Africa This role is no longer accepting applicationsRequisition ID282798Date posted07/06/2026 When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2026.Role Purpose/Business Unit: The role of the Specialist: Solution Architecture responsible for designing and leading the implementation of products and services within CRM and Provisioning domain according to the overall digital vision and target architectures.  This role is responsible for the technical analysis and holistic solution design of future capabilities and features, including external dependencies, cross-domain APIs, and technical enablers / stories. This role is responsible for reviewing the target architecture vision and roadmap, evaluating and prioritizing roadmap items, and translating them into designs and non-functional requirements.  The incumbent is responsible for providing support to the CRM and Provisioning Delivery team to ensure development of technical stories are aligned to defined architecture paradigms, principles, and patterns. This role involves working with vendors and reviewing, challenging, and enabling excellence in proposed design, technology choices and effort estimates.Your responsibilities will include: Together with the Senior Specialist Solution Architect, translate the overall digital vision and target architecture into corresponding solution designs and change requirements for CRM, Order Management and Provisioning core stack systems: ICAP, SRM, Porting Engine, CIM, EIM, SCP.Design end-to-end solutions and cross domain integration and APIsDefine non-functional, operational, and quality requirements for solutionsDefine technical stories to enable business capabilities, fostering use of existing components, and accept technical features following demosCollaborate to plan the release of technical storiesProvide guidance to delivery teams to ensure alignmentFacilitate solution compliance to security, privacy, and regulatory needsManage technical debt and technology obsolescence at solution levelAdvocate adoption of new technologies into solutionsProvide impact assessment of new features/requirements across application landscapeReview vendor design, technology choices, effort estimates and adherence to business needsSupport and drive resolution of technical requests and investigations related to the CRM and Billing domain that require input from the development delivery areaThe ideal candidate for this role will have: Matric / Grade 12 essential.3-year degree or diploma in IT, Engineering, Computer Science or relevant field 3-5 years of experience in at least three disciplines, such as business, information, solution or technical architecture, application development, middleware, information analysis, database management or operations in a multitier environment essential. GSM/Telecoms related experience is highly desirableCore competencies, knowledge and experience:DevOps practices and automation toolsExcellent analytical, technical, and problem solving skills, with high levels of creativity and a practical approach that is principle-drivenSolution architecture and designExposure to multiple, diverse technologies and processing environmentsExperience in business capability modelling and technical and solution architecture development in a digital business contextExperience working with agile methodologies, such as Scrum, Kanban, XP, TDD, and BDDExperience in software delivery and support Professional experience and knowledge of digital and Telecommunications industries advantageousKnowledge of CRM and provisioning (telecommunications) advantageousFeasibility analysisBusiness capability / customer journey architecture governance in agile software...