Content Performance Analyst
Want a seat at the table where editorial content, product, and data intersect?
Can you bridge the gap between how content performs and how decisions get made?
About the Team
LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case.
About the Role
The Content Performance Analyst is embedded in Global Editorial Operations (GEO) Strategy and focuses on content performance, content integrity, and quality measurement for AI-assisted production. You will unlock data across GEO and adjacent functions (Finance, Product, and Technology) to produce decision-ready insights and executive-ready narratives that inform prioritization and leadership decisions. You will also help strengthen the QA and measurement systems required for AI-assisted content production at scale, ensuring outputs across all content verticals are consistently high-quality, defensible, and improving over time. This role serves as a key enabler of data fluency within GEO, supporting QA, training, and adoption of performance insights across the organization.
Success in this role requires strong analytical discipline, sound judgment, responsiveness, and the ability to synthesize information quickly for senior audiences.
Responsibilities:
Manage, structure, and validate data from multiple editorial and operational sources to ensure accuracy, consistency, and governance compliance.
Develop and optimize recurring and ad hoc reporting processes to improve efficiency and scalability.
Translate strategic business questions into actionable metrics, analytical frameworks, and data-driven insights.
Conduct trend, variance, and performance analyses to identify key drivers, opportunities, and areas for improvement.
Create executive-ready dashboards, reports, and presentations that communicate complex findings in a clear and compelling way.
Monitor strategic KPIs, track initiative progress, and continuously refine performance metrics in line with evolving business priorities.
Partner with cross-functional teams, including Editorial Operations, Finance, Product, Technology, and Data Analytics, to gather insights and support decision-making.
Collaborate closely with the Head of GEO Strategy to prioritize analyses, align reporting with leadership needs, and support strategic planning.
Requirements:
2+ years of experience in analytics, operations analysis, business intelligence, or a related field
Advanced Excel skills and experience with SQL or comparable querying tools
Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices
Experience building executive-ready presentations and visual narratives in PowerPoint
Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly
Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)
Preferred Qualifications:
Experience supporting strategy or executive leadership functions
Exposure to content production, publishing, or knowledge-based businesses
Familiarity with KPI frameworks and operational performance measurement
Work in a way that works for you
We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, and study assistance, we will help you meet your immediate responsibilities and your long-term goals.
About the Business
LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.
We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.
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