Senior DevOps Engineer

Senior DevOps Engineer Intelex Technologies Role Overview We are looking for a Senior DevOps Engineer with deep expertise in building and operating large-scale, distributed, cloud-native systems. This role requires strong engineering fundamentals, deep hands-on knowledge of AWS, and extensive experience implementing CI/CD automation, observability frameworks, container orchestration, infrastructure-as-code, and platform tooling. You will design, build, and maintain the core infrastructure and developer platforms powering mission-critical SaaS services. You will work closely with engineering, SRE, security, and architecture teams to drive operational excellence, improve deployment velocity, and ensure our systems are reliable, observable, secure, and resilient. This role is ideal for engineers who are passionate about automation, cloud-native architectures, robust release engineering, AI/MCP platform delivery, and building internal platforms that enable high-frequency deployments across a multi-tenant, multi-region SaaS environment with zero downtime. Key Responsibilities Platform Engineering * Design, build, and evolve internal developer platforms (IDP), paved paths, and self-service capabilities enabling efficient and secure service delivery. * Build abstractions and tooling that reduce cognitive load and accelerate engineering teams. * Implement golden pipelines, environment provisioning automation, and standard deployment patterns. * Build and operate MCP (Model Context Protocol) platform services that integrate AI capabilities into internal and external workflows. CI/CD Engineering * Architect and maintain enterprise-grade CI/CD pipelines using GitHub Actions and Jenkins. * Implement secure, scalable, and reproducible build and release workflows with automated testing, policy enforcement, and progressive delivery. * Troubleshoot complex CI/CD issues including agent failures, deployment rollbacks, runtime environment conflicts, secrets, and artifact management. Cloud Infrastructure * Architect and operate cloud infrastructure on AWS with production-grade reliability, security, and scalability. * Deep hands-on experience with core AWS services: * Compute & Networking: EC2, ECS, EKS, Lambda, VPC, ALB/NLB * Storage & Data: S3, RDS (Postgres/MySQL/SQL Server), CodeArtifact * Security & Identity: IAM roles/policies, Secrets Manager, Certificate Manager * Operations: CloudFront, Route 53, Systems Manager, EC2 Image Builder * Optimize cloud cost, performance, resiliency, and availability across multi-region deployments. Containerization & Orchestration * Design, deploy, and operate containerized workloads using Docker and ECS as the primary orchestration layer. * Implement autoscaling strategies, rollout policies (blue/green, canary), and multi-AZ resilience patterns. * Exposure to EKS/Kubernetes is an asset for future platform evolution. Infrastructure as Code * Build, version, and maintain infrastructure using Terraform (modular design, remote state, single-repo registry pattern, PR-based review pipelines). * Enforce IaC best practices through policy-as-code, automated testing, and drift detection. Observability & Monitoring * Implement end-to-end observability: metrics, logs, traces, synthetic monitors, and SLO dashboards. * Manage and optimize monitoring platforms such as New Relic (primary) or similar APM/infrastructure tools. * Define alerting strategy and operational playbooks; integrate with MS Teams and incident management workflows for on-call rotations. Automation & Scripting * Develop tooling, automation, and orchestration using: * Python (primary infrastructure automation, cost reporting, monitoring pipelines) * PowerShell (Windows server and IIS automation) * YAML-based pipeline definitions (GitHub Actions, Jenkins) Operations & Reliability * Support production workloads across Windows and Linux ecosystems, including IIS-hosted services. * Drive operational readiness...