Sales Development Representative

Back to all rolesSales Development RepresentativeApplyJob detailsDepartment / SalesKangarooHealth, Inc.Full-timeAbout KangarooHealthKangarooHealth is a connected care technology company that partners with healthcare organizations to deliver continuous, patient-centered care at scale. Our data-driven platform and clinical coordination services empower providers to operationalize programs such as Remote Patient Monitoring (RPM), Chronic Care Management (CCM), Principal Care Management (PCM), Remote Therapeutic Monitoring (RTM), the GUIDE Program, and advanced primary care models.We support clinics, hospitals, FQHCs, rural and underserved communities, and organizations seeking to strengthen access, improve program performance, and prevent avoidable adverse events.Position SummaryThe Sales Development Representative (SDR) is responsible for generating qualified opportunities among healthcare organizations seeking to expand connected care services. This role engages clinicians, administrators, and population health leaders to educate them on RPM, CCM, and related workflows, patient eligibility, and program impact.You will serve as the first point of contact for prospective clients and directly influence KangarooHealth’s growth by building a compliant, high-quality pipeline of healthcare organizations.Key ResponsibilitiesConduct targeted outbound outreach to healthcare organizations across multiple segments, including clinics, hospitals, FQHCs, health systems, and specialty groups.Qualify inbound and outbound leads through structured discovery to understand organizational goals, clinical challenges, and operational readiness.Develop a deep understanding of KangarooHealth’s RPM, CCM, RTM, PCM, GUIDE, and technology solutions to articulate our value proposition effectively.Maintain high activity levels across email, phone, LinkedIn, conference outreach, and pre- and post-event outreach.Book qualified meetings and support smooth handoffs to the sales executive.Manage and update CRM records with exceptional accuracy.Collaborate with Marketing to support campaign execution, nurture sequences, industry events, and targeted outreach lists.Track performance metrics, including meetings scheduled, pipeline contribution, and engagement response rates.Represent KangarooHealth’s brand with warmth, professionalism, and integrity.QualificationsRequired4+ years of experience in SDR/BDR roles, healthcare operations, clinical coordination, patient engagement, or related fields.Strong communication skills with the ability to speak confidently with clinicians and administrative leaders.Understanding of connected care programs such as CCM and RPM, or a strong willingness to learn.Familiarity with CMS reimbursement, care management workflows, or value-based care concepts.High-volume outreach discipline with an ability to personalize messaging.Strong organizational skills and comfort using CRMs and sequencing tools (HubSpot experience preferred).PreferredExperience with RPM, CCM, PCM, RTM, or similar care delivery models.Knowledge of CPT billing requirements and terminology.Background working with healthcare provider organizations.Key TraitsEmpathy and comfort- engage clinical audiences.Coachable, curious, and eager to grow within the connected care space.Highly organized, detail-oriented, and consistent with follow-through.Mission-driven mindset focused on strengthening patient access and provider capacity.Success MetricsNumber of qualified meetings and demos booked.Pipeline contribution tied to projected recurring revenue.Lead-to-opportunity conversion rates.Activity metrics (calls, emails, sequences) and engagement response rates.Quality of account research and insights shared with Account Executives.Why Join KangarooHealthMission-driven company improving care access and patient outcomesClear career path to AE based on performanceFast-growing, supportive, collaborative sales environmentWork that makes a direct impact on patients and...