People Operations Manager

<p><strong><u>About Rukita</u></strong></p><p><br></p><p>Rukita is a property technology (proptech) company that provides long-stay rental housing solutions with end-to-end and hassle-free services in Indonesia. The company builds a holistic ecosystem of housing solutions for both tenants & landlords. It provides quality, accessible housing for the young generation while assisting landlords in transforming their assets into high-yield rental properties.</p><p><br></p><p><strong><u>About the Role</u></strong></p><p>We are looking for a Senior People Operations role to lead and oversee end-to-end People Operations across the organization. This role is responsible for ensuring seamless employee lifecycle management, operational excellence, and scalable people processes that support business growth.</p><p><br></p><p>The ideal candidate is a strategic thinker with a strong execution mindset—someone who can build frameworks and policies while remaining hands-on in day-to-day operations. This role will partner closely with business leaders to ensure our people practices are efficient, compliant, and aligned with organizational priorities.</p><p><br></p><p>Key Responsibilities:</p><p><strong>1. People Operations Strategy & Organizational Support</strong></p><ul><li>Define and lead the overall People Operations strategy aligned with business objectives and organizational priorities.</li><li>Develop and improve HR policies, processes, and frameworks to support a growing and dynamic organization.</li><li>Partner with leaders across functions to understand workforce needs and translate them into actionable people initiatives.</li><li>Drive operational excellence and continuous improvement across all People Operations processes.</li><li>Utilize people data and insights to support management decision-making and identify opportunities for improvement.</li></ul><p><br></p><p><strong>2. Employee Lifecycle Management</strong></p><ul><li>Oversee end-to-end employee lifecycle processes including recruitment coordination, onboarding, employee movements, and offboarding.</li><li>Ensure all employee documentation, contracts, and records are accurate, complete, and compliant.</li><li>Partner with hiring managers to ensure timely workforce fulfillment across both corporate and operational functions.</li><li>Ensure a seamless and positive employee experience throughout the employee journey.</li></ul><p><br></p><p><strong>3. Recruitment & Workforce Fulfillment</strong></p><ul><li>Own end-to-end <strong>recruitment</strong></li><li>Build scalable sourcing strategies</li><li>Ensure <strong>fast turnaround time</strong> and consistent fulfillment of manpower needs.</li><li>Monitor recruitment funnel metrics and continuously optimize conversion rates.</li></ul><p><br></p><p><strong>4. People Operations & Administration</strong></p><ul><li>Oversee all HR operational processes including:</li><li>Contracts and documentation</li><li>Attendance and payroll coordination</li><li>Compliance with labor regulations</li><li>Disciplinary processes</li><li>Ensure processes are <strong>efficient, accurate, and scalable</strong> across multiple locations.</li><li>Maintain strong governance to minimize operational and compliance risks.</li></ul><p><br></p><p><strong>5. Onboarding, Training & Readiness</strong></p><ul><li>Ensure onboarding programs are <strong>practical, structured, and operationally relevant</strong>.</li><li>Collaborate with Operations to ensure training aligns with real field requirements.</li></ul><p><br></p><p><strong><u>Requirements</u></strong></p><ul><li>8-10+ years of Leadership experience in <strong>People Operations / HR Operations / Workforce Management</strong>.</li><li>Proven experience handling <strong>blue-collar / field workforce</strong> (e.g., cleaning service, security, technician, logistics, etc.).</li><li>Strong experience in <strong>high-volume recruitment</strong> and workforce scaling.</li><li>Experience working in <strong>lean teams or fast-paced environments</strong> is highly preferred.</li><li>Experience managing both <strong>strategy and execution</strong> in a fast-paced environment.</li><li>Strong <strong>execution mindset</strong> with ability to operate hands-on when needed.</li><li>High ownership, adaptability, and problem-solving capability, willing to step in and get things done.</li></ul>