Technical Customer Support Associate

Skip to main content Technical Customer Support Associate Motorq Chennai, Tamil Nadu, India Apply Join or sign in to find your next job Join to apply for the Technical Customer Support Associate role at Motorq Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Technical Customer Support Associate Motorq Chennai, Tamil Nadu, India 5 days ago Over 200 applicants See who Motorq has hired for this role Apply Join or sign in to find your next job Join to apply for the Technical Customer Support Associate role at Motorq Email or phone Password Show Forgot password? Sign in Sign in with Email or New to LinkedIn? Join now By clicking Continue to join or sign in, you agree to LinkedIn’s User Agreement, Privacy Policy, and Cookie Policy. Save Report this job About MotorqMotorq is the leading connected car data and analytics software platform, revolutionizing insights from vehicle data for various industries. With a focus on automotive OEM-connected car data, Motorq processes over 1 million trip miles and 150 million data points per day.Our vision is to be the globally recognized industry standard for connected car data and insights for enterprise customers and automotive OEMs. We currently provide actionable insights that enable enterprise-scale fleets and dealers to solve challenging problems at scale — optimizing utilization, enhancing driver safety, and enabling improved uptime. Motorq is actively expanding into additional geographies and use cases.Headquartered in the San Francisco Bay Area, with offices in Chennai, Bengaluru, and Seattle, Motorq is in a strong strategic and financial position — backed by a $40M+ Series B venture round, rapid revenue growth, deep partnerships with leading automotive manufacturers, and participation in the exclusive Stanford StartX community.The RoleMotorq is growing rapidly to support its expanding customer base, data source integrations, and new product development efforts. Motorq's core products — car data and analytics — are delivered through a suite of technical interfaces (e.g., API, streaming) and SaaS applications.We're looking for a Technical Customer Support Associate to drive high-quality customer support operations with a focus on scalability, process improvement, and customer experience.In this role, you'll work closely with Customer Success, Engineering, Data Science, Finance, and Automotive OEM partners to ensure seamless customer onboarding, effective issue resolution, and accurate billing operations. You'll also contribute to improving workflows, reducing manual effort, and enabling better visibility for customers — while supporting...