Instructional Design Senior Coordinator

Join a High-Performance Culture That Drives Innovation and Excellence

At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in critical digital infrastructure, we are scaling up to meet the demands of AI, data centers, and next-gen technology—and we need bold, high-performing individuals like YOU to take us to the next level.

Why Vertiv? 

• High-Performance Culture: We empower you to think big, execute with excellence, and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward. 
• Leadership Without Limits: Leadership at Vertiv goes beyond just titles—it’s about accountability, trust, and ownership. Our leaders engage and drive with collaboration, innovation, and customer-centric thinking, setting the foundation for an action-focused culture. 
• Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects, you’ll have the opportunity to expand your expertise and grow your career. 
• A Place for Everyone: Our commitment to inclusion ensures that all employee’s unique strengths and perspectives are valued. Your voice matters, your growth is prioritized, and your success is celebrated.

Job Summary:

 

The Senior Instructional Design Coordinator performs instructional design and content development work in support of complex learning projects. The role partners with stakeholders to deliver effective learning solutions while promoting quality, consistency, and continuous improvement across learning initiatives.

 

Job Responsibilities

Functional / Technical Expertise

• Design, develop, implement, and maintain learning solutions that support business and performance objectives.
• Develop e-learning courses, videos, job aids, learning journeys, assessments, and blended learning solutions using established instructional design methodologies and development standards.
• Collaborate with project managers, stakeholders, and subject matter experts to gather requirements and support the development of effective learning solutions.
• Create scalable, reusable, and localization-ready content that supports global audiences and improves development efficiency and consistency.
• Develop storyboards, scripts, assessments, and supporting multimedia assets that align with learning objectives and measurable outcomes.
• Apply instructional design principles, adult learning concepts, and learning technologies to create engaging and effective learning experiences.
• Publish, test, maintain, and update learning content within the Learning Management System (LMS) and other supported learning platforms.
• Develop and maintain digital learning assets, job-aids, course materials, and related resources as required by assigned projects.
• Ensure deliverables meet established quality standards, accessibility requirements, localization guidelines, and project timelines.
• Identify project risks, dependencies, and content-related issues and communicate them to the appropriate project team members for resolution.

Project coordination & stakeholder collaboration

• Manage instructional design projects from analysis through deployment, ensuring deliverables are completed on time and meet quality standards.
• Track project timelines, milestones, stakeholder communications, and resource requirements using project management tools such as Smartsheet.
• Participate in discovery sessions, design reviews, and stakeholder meetings to gather requirements and validate learning solutions.
• Communicate project status, design recommendations, and development updates to stakeholders and project teams.
• Collaborate with SMEs, business partners, global teams, and cross-functional stakeholders to ensure learning solutions align with business needs.
• Recommend instructional strategies and learning approaches that support learner performance and business objectives.
• Identify project risks, dependencies, and potential issues, escalating concerns as appropriate to support successful project delivery.

Team collaboration & quality support

• Manage assigned learning projects while collaborating with team members to ensure alignment with established standards, processes, and project goals. (this one opens everyone up to sharing best practices while managing their own work)
• Participate in peer reviews and provide feedback to improve the quality and consistency of learning deliverables.
• Share best practices, tools, templates, and lessons learned with team members.
• Support onboarding and knowledge transfer activities for new team members as needed.
• Stay current on instructional design methodologies, learning technologies, and industry trends and apply them to assigned projects.

Continuous improvement 

• Stay current on instructional design methodologies, learning technologies, AI-assisted development tools, and industry best practices and apply them to assigned projects to improve the quality and efficiency of deliverables. 
• Design and develop learning content for global audiences, following localization and translation best practices to support consistency, accessibility, and cultural relevance across regions.
• Apply established team standards, templates, workflows, and development processes to ensure quality and consistency across learning solutions.
• Evaluate learner feedback, review results, and project outcomes to identify opportunities to improve future learning deliverables.
• Demonstrate openness to new tools, processes, and ways of working while maintaining strong instructional design fundamentals and development standards.
• Participate in team and departmental initiatives that support knowledge sharing, continuous learning, and operational excellence. 

Job Requirements:

1. Bachelor's degree preferably in Instructional Design, Information Technology, Multimedia/Graphics Design, Organization Development, or equivalent work experience.
2. Advanced knowledge of training solution design, instructional design methodologies, curriculum development, learning technologies, and training evaluation.
3. Ability to write effective copy, instructional text, audio scripts, video scripts, and learning assessments. 
4. Strong knowledge of computer technologies and technical development processes. 
5. Experience administering and managing Learning Management Systems (LMS). 
6. Advanced knowledge of Articulate Storyline, Rise, and related instructional technologies. 
7. Experience leading training needs analysis, curriculum design, instructional design, and training evaluation projects.  
8. Strong verbal, written, presentation, and stakeholder communication skills. 
9. Highly organized, self-motivated, and capable of managing multiple priorities simultaneously. 
10. Strong analytical thinking and problem-solving skills. 
11. Demonstrated ability to simplify and communicate complex concepts to a variety of audiences. 
12. Highly proficient in learning technologies and emerging digital learning solutions. 
13. Experience managing projects and collaborating across global, cross-functional teams. 
14. Experience coaching, mentoring, or providing guidance to other team members. 
15. Willing to work full onsite in Mandaluyong and on a mid-shift. 

 

Preferred Qualifications

1. Advanced experience with video editing and animation tools such as Adobe Premiere, After Effects, Vyond, or similar applications. 
2. Advanced knowledge of Adobe Creative Suite and Adobe Captivate. 
3. Proficiency in both traditional instructor-led and virtual training facilitation. 
4. Advanced skills in Microsoft Office applications, particularly PowerPoint and Excel. 
5. Strong visual design skills with a demonstrated ability to create engaging and innovative learning experiences.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Think Big and Execute
• Act With Urgency
• Own It
• Drive Continuous Improvement
• Promote Transparent and Open Communication
• Learn and Seek Out Development 
• Foster a Customer-First Mindset
• Lead by Example