director, International Market Planning

Now Brewing – director, market planning and store dev systems – International Store Development and Design

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This job contributes to Starbucks success by leading the development, execution, and delivery of solutions that help Starbucks identify new store growth and reinvestment opportunities and the efforts to execute against the opportunity. Collaborates with cross-functional teams to develop and deliver solutions and insights that are cutting edge and best-in-class in commercial real estate growth and development. Accountable for successful implementation of new solutions into the Starbucks business, namely across licensees and international store development. Develops and manages budgets, work plans, staffing plans (if applicable), and recognition and retention initiatives in support of program goals. Models and acts in accordance with Starbucks guiding principles.

As a director of market planning, you will:

• Inspire and influence others to deliver on our growth objectives – You will leverage your real estate growth expertise and business strategy skills to lead a small team of market planners and technologists to deliver on our growth plan.

• Manage others – You will set goals for the work team and actively providing partners with coaching, feedback and development opportunities and modeling leadership behavior for the larger team.

• Lead the development and delivery of store development systems – You will be responsible for driving change in store development systems to deliver an approach to market growth strategy. This will include GIS systems, data visualization and project management systems.

• Enjoy working on an energetic, fun team and have a clear ability to drive the business forward as part of a highly collaborative team, while acting in accordance with Starbucks guiding principles.

Summary of Key Responsibilities

Leadership \- Setting goals for the team, developing organizational capability, and modeling how we work together with our field partners

• Models leadership behaviors that are grounded in Starbucks Mission and Values

• Drives the engagement, development and performance of all members of their team

• Ability to influence broadly up, down and across the enterprise to mobilize partners to support program deliverables in balance with their day to day priorities

• Identifies and communicates key responsibilities and practices to ensure the immediate team of direct reports, if applicable, promotes a successful attitude, confidence in leadership, and teamwork to achieve business results

• Leads and influences across functions, regions and cultures. Works closely with functional, regional and program leadership to align the organization for successful deployment of large-scale initiatives.

• Ability to function effectively in a highly ambiguous environment with the flexibility to change course as required to respond to new situations

Strategy and Execution \- Developing strategic and operational plans for the team, managing execution, and measuring results

• Triangulates current economic, retail business, and commercial real estate information to lead the formation of business opportunities and applies solutions that deliver market growth

• Interprets sets of data or data structures, and transforms into a set of information applied in a storytelling context for executive level communication and fact/data driven decision making

• Drives change through the organization to enhance Starbucks approach to market growth by delivering a technology platform environment that accelerates and supports decision making

• Partners with finance and field leaders to brief current conditions and business forecasts that will inform future growth strategies

Partner Development & Team Building \- Providing partners with coaching, feedback, and developmental opportunities and building effective teams

• Challenges and inspires team members to achieve business results.

• Conducts and ensures the completion of performance reviews.

• Ensures partners adhere to legal and operational compliance requirements.

• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.

• Provides coaching, direction and leadership support to team members in order to achieve partners, business and customer results

We’d love to hear from people with:

• Demonstrated strategic and technological expertise in consumer-focused industries (food service, retail, consumer goods)

• Experience leading and developing commercial real estate growth strategy: 5 years or more

• Advanced experience with technology tools like ArcGIS, Alteryx, Microsoft Databricks, Azure, Python, Power BI & virtual collaboration tools

• Market Planning and/or commercial real estate experience: 5 years

• Progressive experience in business process design and leading multiple large program or project implementations within a large, global company: 5 years

• Budgeting, planning and managing projects and programs: 5 years

• Supervision of diverse international work groups: 5 years

• Working across organizational boundaries at all levels, including executive positions: 5 years

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258.