- Analyze operational processes and recommend improvements to enhance efficiency and effectiveness
- Collect, interpret, and report data related to operational performance
- Develop and implement standard operating procedures (SOPs)
- Collaborate with cross-functional teams to resolve operational issues
- Support the implementation of new systems and technologies
- Prepare regular reports for management on operational metrics and KPIs
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Proficiency in data analysis tools (e.g., Excel, PowerBI)
- Proficiency in English communication is advantageous
- Ability to work independently and as part of a team