Officers Club Manager
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success.
Amentum is seeking an Officers Club Manager to support a unique US Navy program on the island of Diego Garcia. The Officers Club Manager is responsible for overseeing the day-to-day operations of the Officers Club, ensuring compliance with safety standards, staff training, customer satisfaction, and operational excellence.
Job Responsibilities
- Managing all aspects of the Officers Club operations, including food and beverage services, customer relations, and event coordination.
- Leading, supervising, and training club staff to ensure compliance with Navy MWR customer service standards
- Maintaining full compliance with CNICINST 1710.3 - Chapter 1, Section 114 regarding the handling, storage, and use of hazardous materials within the facility.
- Ensuring all club personnel complete current Cardiopulmonary Resuscitation (CPR) certification.
- Monitoring and enforcing high standards for cleanliness, organization, and food safety in all areas of the club.
- Developing and implementing programs and services that meet the needs of patrons, promoting a positive customer experience.
- Overseeing inventory management for supplies, equipment, and hazardous materials, ensuring proper usage, storage, and record-keeping.
- Managing financial records, tracking budgets, and ensuring adherence to fiscal requirements and revenue goals.
- Communicating regularly with patrons, staff, and other stakeholders to address and resolve concerns, ensure satisfaction, and improve service offerings.
- Planning, promoting, and executing special events, catering services, and activities tailored to the needs of officers and guests.
- Preparing and submitting routine reports regarding club operations, personnel training compliance, and customer service outcomes.
Required Qualifications
- At least two (2) years of experience in hospitality, food and beverage management, or facility operations, preferably in a managerial or supervisory role.
- Knowledge of Navy MWR operations and standards, particularly as documented in CNICINST 1710.3.
- Must be able to successfully complete and maintain all required training and certifications, including CPR, First Aid, Food Safety and Sanitation, Hazardous Materials (HAZMAT), Alcohol Server Intervention, Customer Service, and Local Emergency Procedures training, with annual recertification as required.
- High school diploma or equivalent.
- Proven ability to oversee and manage food and beverage services in compliance with safety and health regulations.
- Must be in possession of a valid passport and be able to travel internationally.
- Passport should be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to obtain country-specific visas per the U.S. Department of State Foreign Clearance Guide.
- Ability to successfully pass contract medical requirements and maintain requirements for the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization.
- Must read, speak, and comprehend English to the extent that they can perform the contract requirements and comply with installation emergency procedures.
Preferred Qualifications
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
- Previous experience managing a military club, officers club, or a similar hospitality facility, particularly in remote or austere environments.
- Strong leadership, interpersonal, and customer service skills.
- Proficiency in financial management, including budgeting, revenue reporting, and inventory control.
- Prior experience in OCONUS (Outside the Continental United States) or austere environments with multi-national workforces.
Other Responsibilities:
Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements, fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to the job.
Working Environment
This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in office, industrial, warehouse, port, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.
Physical Requirements
Requirements may include prolonged sitting, standing, walking, climbing stairs, lifting up to 25 pounds regularly and 50 pounds occasionally, and working in both indoor and outdoor environments. Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.