Contract Logistics IT Manager

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

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The IT Manager is responsible for ensuring the proper functioning of CL IS solutions for implementation and ongoing hyperscale projects via systems configuration, escalation path, system and data quality, systems performance reporting, and training of the Key users & warehouse management lead personnel to achieve CL IS business objectives.

This position is responsible for training colleagues; and for the support and administration of the computer systems our CL Hyperscale warehouse operations utilize. This includes but is not limited to Warehouse Management Systems (WMS), scheduling tools, Business Intelligence applications, Integration and customer facing portals. The CL IS Implementation Specialist will have in depth knowledge of the WMS system, Reporting tools and VMI processes both systemic and operational. This position is working closely with CL Ops, IS national, regional, and corporate teams.

How you create impact

• Lead WMS training and user support through a train-the-trainer approach, including the development of work instructions and training documentation.
• Support new customer implementations by participating in system configuration, testing, validation, and go-live activities both onsite and remotely.
• Serve as the subject matter expert and primary escalation point for VMI WMS issues, ensuring system processes align with customer requirements and business needs.
• Coordinate system validation, audit support, and compliance activities, acting as a key partner for testing, documentation, and cross-functional collaboration.
• Manage and test WMS software releases and application updates, supporting change management initiatives and maintaining alignment with global customer requirements.
• Partner with operations on continuous improvement initiatives and support domestic and international customer implementations, including travel as required.

What we would like you to bring

• 3 years experience with 3PL products including warehouse management systems, transportation, scheduling and change management tools
• Bachelor’s degree is preferred but not mandatory if experience aligns with requirements
• Advanced spoken and written English
• Frequent domestic travel is expected 75%
• High level of competency with Power BI, Excel, Planner and other commonly used business tools
• Basic SQL knowledge a plus

What's in it for you

Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base wage is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-Onsite

Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.  Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Individuals with a disability who require a reasonable accommodation for any part of the application or interview process may contact us by sending an email to kn.taaccommodations.com

Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human review

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.