International Client Director

Skip to main contentEnglishSign InInternational Client Director page is loadedInternational Client DirectorApplylocationsLondontime typeFull timeposted onPosted 30+ Days Agojob requisition idJR2602340At AIG, we are reimagining the way we help customers to manage risk. Join us as an International Client Director to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Client Broker Engagement Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.How you will create an impactThe International Client Director will help drive profitable growth across AIG International by leading our Client Engagement strategy; driving a best practice client engagement model that is consistent across all regions. Key objectives will be to deliver new business growth across major accounts and ensure retention of existing business. This also includes managing a small portfolio of ‘key clients’ and supporting client engagement resources across International.Key Responsibilities:Drive profitable growth across our International client portfolio, this role needs to:Provide an International focal point for client engagement both internally and externally for AIGIdentify, share and develop best practice client management across International Client Engagement community; ensuring strategic account plans created for top 250 clients which are measurableDevelop the International Client engagement community aligning KPIs, goals and scorecards to drive accountabilityActively support deal management and conversion for major strategic accounts and new business opportunitiesMaintain own small portfolio of key clients, ensuring retention of all existing "profitable" business and identify new and cross sell business opportunitiesIdentify and maintain regular contact with key business influencers at  broker partners within International Client Engagement.Maintain strong working relationship with Head of Client Engagement, North America to ensure alignment of client engagement practices and strategy.Drive Large account profitability strategy across International, partnering with Distribution Data and AnalyticsLead the Global Executive Sponsor programme for AIG International to ensure senior management engagement with most valuable clientsMaintain a working knowledge of all products and be able to articulate AIG’s appetite and differentiatorsWork with Marcomms and support delivery of market leading events including ARMA, AIG Client Forum, International Client/Market calls and develop International’s client engagement roadmap including measurement of ROI from all initiatives and events.Represent AIG International at risk and insurance industry eventsRole model use of AIG Salesforce and drive development utilization of other insight tools (360)Manage designated ad-hoc projectsWhat you’ll need to succeedClient-facing experience with a dynamic, proactive approach.Experience of corporate insurance programmes and multinational, particularly across main General Insurance productsCollaborative team player with excellent written and verbal communication skills and proven interpersonal skillsEffective organisational skills with the ability to achieve results under pressure, adapt to changing priorities and manage multiple deadlines.Strong strategic, analytical and problem-solving skillsSolid profile and reputation in the commercial insurance marketACII preferableProficiency in MS Office applicationsReady to take your career to the next level? We would love to hear from you.#LI-AIGAt AIG, we value in-person collaboration as a vital part of our culture, which is why we...